Kadashevskaya Hotel

This hotel offers a prime urban retreat, distinguished by its exceptional central location just a short walk from Red Square and the Kremlin, making it an ideal choice for sightseers and tourists eager to explore the city's iconic landmarks. Guests frequently commend the generally clean and comfortable rooms, often highlighting the quality of the bedding and the quiet atmosphere. The diverse and tasty breakfast options are another significant draw, providing a satisfying start to the day. While the staff often receives praise for their helpfulness and politeness, some guests have noted inconsistencies in service and room maintenance, particularly concerning the condition of carpets. The hotel is well-suited for couples seeking a romantic getaway and solo travelers appreciating convenience and accessibility to major attractions. To enhance your stay, it is advisable to confirm specific room amenities upon arrival, as some items may be provided only upon request, and be prepared that certain services, like water delivery, might require a visit to the reception desk.

Facilities & Amenities
Most guests find the hotel's facilities adequate for their needs, though some specific amenities receive mixed feedback. The Wi-Fi connectivity is a notable point of contention, with several guests reporting poor or intermittent service, making it difficult to maintain a stable connection for work or leisure. While the hotel generally provides necessary conveniences, some guests have mentioned the absence of a mini-bar in rooms, which can be an inconvenience for those seeking in-room refreshments. Additionally, a few reviews pointed out minor issues such as non-functional sockets in some rooms or a worn armchair in the reception area, suggesting areas for potential improvement in the upkeep of common facilities. Despite these points, the overall impression of the available amenities is generally functional, catering to the basic needs of travelers.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied, with many praising the overall tidiness and spaciousness. Most guests found their rooms to be clean and cozy, often highlighting the comfortable beds and high-quality bedding that ensured a restful night's sleep. Some rooms are noted for their large size and quiet atmosphere, contributing to a pleasant stay. However, a significant number of reviews express strong dissatisfaction with the condition of the carpets, which are frequently described as stained and dirty, leading to a negative impression of overall cleanliness. Other concerns include scratched wallpaper, streaky surfaces, and cobwebs in corners. Additionally, some in-room amenities, such as robes and combs, are only available upon request, and daily replenishment of items like towels and body lotion is not consistently provided, which some guests found inconvenient.

Dining & Food Quality
The hotel's dining options, particularly the breakfast, receive widespread positive feedback from guests. Many describe the breakfast as excellent, varied, and tasty, often highlighting the extensive buffet selection that changes slightly day-to-day, offering something for every taste. Specific items like "draniki" were singled out for their deliciousness. While the majority praise the quality and variety, a few guests found the breakfast selection to be less diverse than anticipated. The hotel also features an Italian restaurant that is generally well-regarded for its food quality and pleasant atmosphere, though some guests noted that it closes relatively early, around 11 PM, limiting late-night dining options on-site. A minor point of concern for some was that the coffee machine at breakfast incurred an additional charge.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, making it highly desirable for guests. It is conveniently situated within a short 10-minute walking distance of major landmarks such as Red Square and the Kremlin, allowing for easy exploration of the city's historical heart. The surrounding area is generally described as quiet, offering pleasant views, including some overlooking the river. While the hotel is well-placed for walking to attractions, access to the metro is noted as requiring a short walk rather than being directly adjacent. Despite the overwhelming positive sentiment regarding location, a very small number of guests found the area less convenient or described it as a "very bad location," though this view is an outlier compared to the vast majority of reviews.

Staff & Service
Feedback on the hotel's staff and service is mixed, though many guests commend the team for their helpfulness and politeness. Numerous reviews praise the friendly staff at reception, highlighting their responsiveness and ability to communicate effectively, including in English. The check-in process is often described as smooth, with some guests appreciating the flexibility to check in early. However, a notable number of reviews report instances of rude service, particularly from some reception and cleaning personnel. Specific service issues include the refusal to deliver water to rooms, requiring guests to collect it from reception, and inconsistencies in daily cleaning, with some guests reporting late service or inadequate cleaning, including towels not being changed regularly. The absence of luggage assistance or a concierge was also mentioned by a few guests.