Just Hotel Milano

This hotel offers a highly convenient urban stay, primarily distinguished by its prime location directly opposite Milano Centrale Station and a metro stop, making it an ideal base for sightseers, business travelers, and those on short stays or overnight transits. Guests frequently commend the friendly staff and the overall cleanliness of the premises. While many appreciate the modern design and comfortable accommodations, some aspects of room comfort and amenities receive mixed feedback. For families, the availability of spacious rooms and suites is a significant advantage, providing ample space. To enhance your experience, consider requesting a room on a higher floor or at the back of the hotel to minimize potential noise, and be aware that some in-room amenities commonly found elsewhere may not be provided.

Facilities & Amenities
The hotel provides essential luggage storage services, which guests find very helpful for early arrivals or late departures. While the elevator is available, some guests noted it can be quite small. A recurring point of feedback is the absence of certain in-room amenities, such as a kettle or coffee maker, complimentary water bottles, slippers, or a bathrobe, which some guests expect from a four-star establishment. The free Wi-Fi generally works well, catering to both leisure and business needs. There is no dedicated bar or lounge area mentioned, which some travelers might miss for relaxation or social interaction within the hotel.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with daily housekeeping and fresh towels. Many appreciate the modern design and the spaciousness of the rooms, particularly the suites, which often feature comfortable beds. However, feedback on comfort is mixed. Some rooms are described as dark due to design choices or location, and dim lighting can be an issue. Air conditioning functionality receives varied comments, with some guests reporting difficulty controlling the temperature, leading to rooms being too warm. Noise levels can be a concern, particularly from neighboring rooms, corridors, or external construction noise during the day. Bathroom issues include showers that may leak, lack of provision for toiletries like shampoo, or plastic shower curtains, though the water pressure is often praised.

Dining & Food Quality
Feedback regarding the hotel's breakfast service is quite varied. Many guests find the breakfast to be overpriced for the quality and selection offered, describing it as basic, cold, or lacking freshness and variety, with items running out quickly. Some specifically mentioned the absence of simple options like porridge. However, other guests found the breakfast to be good, fresh, and with a decent selection, appreciating the attentive staff in the dining area. Given the mixed reviews and the cost, many guests opt to explore the numerous nearby restaurants and cafes for their morning meals, finding better value and quality outside the hotel.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset. It is situated just a few minutes' walk from Milano Centrale Station, providing excellent connections for train travel and airport transfers. A metro station entrance is conveniently located right outside the hotel, offering easy access to all major attractions and areas of Milan, including the Duomo. The surrounding area is bustling with many restaurants, cafes, and shops, providing ample dining and entertainment options within walking distance. While some guests expressed minor concerns about the general atmosphere around a major transport hub, the area is generally considered safe and highly convenient for exploring the city. Parking is available, though it can be expensive and may require off-site arrangements.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently mention the warm welcome and the staff's willingness to assist with various requests, from providing local tips to accommodating early check-ins and handling luggage storage. Many guests were delighted to receive room upgrades, which significantly enhanced their stay. The quick check-in and check-out processes are also appreciated. While the majority of interactions are positive, a few guests reported isolated instances of staff being unresponsive, unprepared, or exhibiting less welcoming attitudes, particularly in the dining area or during specific issues.

Additional Information
Guests should be aware that some rooms, particularly those on lower floors or in specific corner configurations, may have limited natural light or be subject to construction noise from adjacent buildings during the day. The hotel's booking policy can be rigid, with some guests reporting difficulty obtaining refunds for early check-outs, even in emergency situations. In-room entertainment options are limited, with TV channels primarily in Italian and no English options. Some guests noted the absence of universal power adapters for borrowing, which can be an inconvenience for international travelers. Additionally, some rooms have specific design quirks, such as angled toilets or unusual window placements, which might impact comfort for some guests.