Hotel Vitruvio

This accommodation is primarily recognized for its exceptional proximity to the Milano Centrale train station, serving as a convenient hub for travelers. Its strategic location makes it an ideal choice for business travelers seeking easy transport links and short-stay travelers or those with early morning departures. Guests frequently highlight the helpfulness of the staff and the overall cleanliness of the rooms. However, some guests note issues with noise and room comfort. To ensure a smoother arrival, be aware that the reception is located on the third floor of a shared building, and it is advisable to confirm air conditioning functionality upon check-in, especially during warmer periods.

Facilities & Amenities
Guest feedback on the facilities is mixed, with some appreciating the presence of a refrigerator and kettle in the rooms, though the refrigerator is sometimes noted as empty. Wi-Fi connectivity receives varied comments, with some finding it fast and smooth, while others experience issues. A significant recurring concern is the air conditioning, which many guests report as ineffective or non-existent, leading to uncomfortably warm rooms. Conversely, the heating can be overly warm, even when turned off. The building features an elevator, described by some as cramped but efficient. There is no dedicated bar area within the hotel, and no swimming pool is available.

Cleanliness & Room Comfort
The cleanliness of the rooms generally receives positive remarks, with many guests describing them as clean and well-maintained. However, opinions on room condition vary, with some finding them modern and well-furnished, while others describe them as old, tired, or basic. A common complaint revolves around the beds, which many guests find uncomfortable, often described as too hard or too soft. Noise levels are a significant issue for many, stemming from thin walls allowing sounds from neighboring rooms, as well as street noise from traffic and trams, particularly when windows are opened due to the lack of effective air conditioning. Bathrooms are noted for varying sizes, some being spacious and clean, while others are small, have low water pressure, or issues with slippery floors and shower drainage. Some guests also report a strong perfumed smell in the corridors.

Dining & Food Quality
The breakfast offered at the hotel generally receives positive feedback, with many guests finding it good, delicious, and sufficient for their needs. It is often highlighted as a valuable inclusion in the overall price. Guests appreciate the variety of options available, including deli meats, pastries, and fresh fruit. The availability of real coffee (espresso) is a particular highlight for many. However, some guests note that the breakfast menu remains the same every day, with a lack of hot food options. A few guests also mention a lack of initial welcome or offer for coffee during breakfast service.

Location & Accessibility
The hotel's central location is consistently praised, being just a few minutes' walk from Milano Centrale train station. This proximity offers excellent accessibility to various forms of public transport, including the metro, tram, and bus, making it easy to navigate the city. While convenient for transport, guests note that the city center and main tourist attractions are generally not within walking distance, requiring the use of public transport. Opinions on the surrounding area are mixed; some find it attractive with many food options, while others describe it as less safe, dirty, or rough at night, with concerns about pickpockets near the station.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to assist with requests and provide information. The check-in process is generally described as quick and efficient. The hotel offers 24-hour reception, providing peace of mind for late arrivals or any immediate needs. Guests appreciate the housekeeping staff for maintaining clean rooms. The hotel also sends a helpful email before arrival with instructions on how to enter the building, which is particularly useful given the unique entrance setup.

Additional Information
A notable characteristic of this accommodation is its unique setup: it is located on the third floor of a larger, older building, which is shared with other units. Guests must ring a bell at the main entrance to be buzzed in, which can be a bit confusing or unsettling, especially when arriving late at night. Another unusual policy mentioned by some guests is the requirement to leave the room key at the front desk every time they go out. While luggage storage is available, some guests report a charge for storage beyond a couple of hours after check-out.