Urbain Hiroshima Central

The hotel's central location is its most notable feature, placing guests within easy walking distance of major attractions like the Peace Park and the castle, as well as public transport options. This makes it an excellent choice for sightseers and tourists eager to explore the city on foot, and also convenient for business travelers due to its accessibility. Guests frequently commend the friendly and helpful staff and the varied and delicious breakfast offerings. While rooms are generally found to be clean, many note that the decor is dated and some areas show signs of wear. A recurring concern is the noise level from adjacent rooms or outside, which can impact sleep quality. For a more comfortable stay, guests are advised to bring earplugs to mitigate potential noise disturbances and to take advantage of the complimentary drinks and lounge area. The hotel offers good value for money, appealing to budget-conscious travelers seeking a well-located base.

Facilities & Amenities
The hotel provides a range of convenient facilities to enhance the guest experience. Free Wi-Fi is available throughout, ensuring guests can stay connected. A dedicated lounge area on the second floor offers free soft drinks, coffee, and tea for guests from afternoon until late evening, along with a microwave and cutlery for those wishing to heat their own meals. For longer stays, washing machines and dryers are accessible. A public bath and sauna are available, though access requires a quick registration process and they operate during limited hours, with some guests noting the bath can be small. In-room amenities include pajamas for comfort, and some rooms are equipped with a humidifier and air cleanser. While a fridge is present in rooms, some guests found it to be small and lacking a freezer compartment. Ironing boards and irons are also available for guest use.

Cleanliness & Room Comfort
Guest feedback on cleanliness is generally positive, with many rooms described as well-maintained upon arrival. The beds are often found to be comfortable, contributing to a restful sleep for most. However, the overall room condition receives mixed reviews; while some rooms are noted as clean, a significant number of guests describe them as dated, worn out, or showing signs of grubbiness with scuffed walls and stains. Room size is a frequent point of discussion, with many guests finding them to be small or not very spacious. A major concern highlighted by numerous reviews is the noise level, stemming from thin walls that allow sounds from neighboring rooms, water pipes, or outside to be easily heard, often disrupting sleep. The bathroom is generally clean, but some guests reported issues with drainage, mold, or an unpleasant smell. A few isolated but serious reports mentioned concerns about bed bugs. Additionally, some guests who booked non-smoking rooms were assigned smoking rooms, leading to strong, persistent cigarette odors.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise from guests, standing out as a significant highlight of their stay. The breakfast buffet offers a wide variety of options, catering to diverse tastes with both Japanese and Western-style dishes. Guests particularly enjoyed local specialties like Okonomiyaki and yakisoba, alongside staples such as curry, salads, and various breads. The food quality is frequently described as very good, with many appreciating the fresh produce and well-prepared items. The coffee served during breakfast is also noted positively. While the hotel does not feature other dining options like a full-service restaurant for lunch or dinner, the comprehensive and satisfying breakfast experience ensures guests start their day well-fed. The breakfast area provides a casual and relaxing space, contributing to an enjoyable morning meal.

Location & Accessibility
The hotel's central location is a major advantage, making it exceptionally convenient for guests to explore the city. It is situated within easy walking distance of key attractions such as the Peace Memorial Park, the Atomic Bomb Dome, and the Hiroshima Castle. Public transportation is readily accessible, with the tram station and train station just a short walk away, providing excellent connectivity to other parts of the city and beyond. The surrounding area is vibrant, offering numerous restaurants, izakayas, and shopping options, ensuring guests have plenty of choices for dining and entertainment. Several convenience stores and a supermarket are also located nearby, adding to the convenience. For guests arriving by car, parking is available in affiliated garages, though some reviews mention it comes with a cost. Overall, the location is ideal for both tourists and business travelers seeking to navigate Hiroshima efficiently.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight their attentive service and willingness to assist with various requests, such as providing directions, helping with luggage forwarding, and even aiding with ferry bookings. The check-in process is generally described as smooth and efficient. While some guests noted that staff might have limited English knowledge, they are often resourceful, utilizing translation tools to ensure effective communication, which is appreciated by international visitors. The hotel also offers a convenient luggage storage service before check-in and after check-out, allowing guests to explore the city unburdened. Overall, the staff's dedication to providing a positive experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of several specific details to enhance their stay. The public bath and sauna facilities, while a welcome amenity, require a quick membership registration or social media follow-up for access, and operate within specific hours, typically from late afternoon until midnight, with no morning access. It's also important to note that the public bath may not be tattoo-friendly. The free drink service in the lounge is for on-site consumption only, with guests generally not permitted to take drinks to their rooms. Some reviews indicate that smoking rooms can have a very strong, persistent odor, even if a non-smoking room was requested. In-room amenities include pajamas, and while some rooms lack bedside power outlets, extension cords are often provided. The in-room fridge is noted as small and without a freezer. For added peace of mind, security is enhanced by requiring a card key for elevator access to guest floors.