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About The Old Custom House
Dual-aspect harbour and estuary views
Discover select rooms featuring expansive windows that overlook the medieval harbour and the tranquil Camel Estuary for captivating sunrise views.
Signature seafood sharing platter
Immerse yourself in local flavours with a generous selection of fresh catch, including mussels and fish trios, served in the stylish restaurant.
Historic harbourside stone building
Experience a stay in a former customs house that stands as one of Padstow's finest landmarks, offering a unique blend of ancient and modern decor.
South West Coast Path proximity
Explore the rugged Cornish coastline with direct access to the famous walking trail and the Rock ferry, both located just a five-minute walk away.
Bespoke dog-friendly welcome packs
Relax with your pet who will receive a dedicated hamper containing treats, bowls, and even a specialty 'dog beer' for a truly inclusive stay.
The Old Custom House is a 4-star hotel located directly on Padstow's medieval harbour. This former customs house offers scenic estuary and harbour views from many of its 23 individually styled, en-suite boutique bedrooms. Guests can enjoy an award-winning breakfast, dine on fresh, local seafood, or visit the authentic pub serving local ales. Dedicated dog-friendly amenities are available, and there is an on-site beauty studio and hair salon. The hotel has a review score of 8.5 based on over 4,000 reviews, with location, experience, and atmosphere highlighted positively by guests.
Rooms
Double Room, Sea View
- 1 1 Double Bed
- Sleeps 2
- 192 sq ft
Double Room
- 1 1 Double Bed
- Sleeps 2
- 172 sq ft
Standard Double Room, 1 Double Bed
- 1 1 Double Bed
- Sleeps 2
- 172 sq ft
Standard Room, 2 Twin Beds, Non Smoking
- 1 2 Twin Beds
- Sleeps 2
- 172 sq ft
Compare with similar stays
Selected stay
- Free WiFi
- Restaurant
- Hotel bar
Select dates to see exact prices
Similar stays
- Free WiFi
- Pool
- Spa
Select dates to see exact prices- Free WiFi
- Parking
- Restaurant
Select dates to see exact prices- Free WiFi
- Pool
- Spa
Select dates to see exact prices
Reviews
Excellent
based on 4,704 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
A charming historic retreat in the heart of Padstow.
This property serves as an ideal base for sightseers seeking a vibrant village atmosphere. The hotel sits directly overlooking the bustling harbour, while its culinary offerings provide a standout experience for every guest. The warm, professional staff consistently elevate the stay, and visitors looking for a quieter experience should request a room away from the pub area.
Some guests mentioned: historic noise, dated decor, steep stairs.
Rated above average for Padstow
Guest reviews
Excellent71%
Very good18%
Good7%
Fair2%
Poor2%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Restaurant
- Hotel bar
All amenities
Wellness
- Beauty salon
Property amenities
- Entrance hall/lobby
- Hairdresser
- Bar
- Non-smoking rooms
Room amenities
- Openable windows
- Television
- Central heating
- Desk
Hotel characteristics
- LGBTQ+ friendly
For children
- Kid meals
Location
South Quay, Padstow, PL288BL, United KingdomSouth West Coast Path proximityExplore the rugged Cornish coastline with direct access to the famous walking trail and the Rock ferry, both located just a five-minute walk away.
Highlight
Distance from The Old Custom House
Padstow:0.3 km
Prideaux Place:0.6 km
Nine Maidens Stone Row:7.9 km
Bedruthan Steps:9.1 km
Pencarrow House:12.7 km
Boscarne Junction:14.5 km
Screech Owl Sanctuary:15.2 km
Bodmin Jail:16.5 km
Newquay Zoo:17.1 km
Bodmin and Wenford Railway Station:17.7 km
Tintagel Old Post Office:18.9 km
Exeter Airport:109.6 km
Property info
South Quay, Padstow, PL288BL, United KingdomFrequently Asked Questions about The Old Custom House
Is there a pool area at The Old Custom House?
No, The Old Custom House doesn’t offer pool areas.
Are pets allowed at The Old Custom House?
No, The Old Custom House doesn’t allow pets.
Is parking available at The Old Custom House?
No, The Old Custom House doesn’t provide parking.
What time is check-in and check-out at The Old Custom House?
Check-in at The Old Custom House is available from: . Check-out time is by .
Where is The Old Custom House located?
The Old Custom House is located in South Quay, PL288BL, Padstow, United Kingdom.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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