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    Hotel The Face Suites (Kuala Lumpur, Malaysia)

    Hotel The Face Suites (Kuala Lumpur, Malaysia)

    About The Face Suites

    Located at Kuala Lumpur’s Golden Triangle and offering magnificent views of the city’s skyline, The Face Suites takes pride in its rooftop infinity pool, kids’ wading pool, and modern fitness centre. The iconic Petronas Twin Towers is just a 17-minute walk from this luxurious all-suite hotel. The spacious accommodations are fully air-conditioned and boast en-suite bathrooms with free toiletries and hairdryers, LED cable TVs, ironing facilities, and safety deposit boxes. There are also living areas and kitchenettes with microwave oven, refrigerator, and dishwasher fitted in the rooms. The Face Suites provides complimentary secured parking and Wi-Fi access all throughout. Laundry/dry cleaning, printing/fax, and limousine services are offered at the 24-hour front desk. Meals can be prepared at the in-room kitchen. Guests can also enjoy light meals and beverages at the on-site bar & lounge. Within 1.2 miles from this property are the Petaling Street Flea Market, KLCC Shopping Centre, and Merdeka Square.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa(Unavailable)
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar(Unavailable)
    • Gym

    Rating overview

    • LocationExcellent  (9.1 / 10)
    • RoomsVery good  (8.0 / 10)
    • ServiceExcellent  (8.9 / 10)
    • CleanlinessExcellent  (9.0 / 10)
    • Value for moneyVery good  (8.2 / 10)

    Positive Reviews

    positive:

    Impressive rooftop infinity pool!

    The highlight of the property is its infinity pool which offers a stunning view of the famous Petronas Tower and the Kuala Lumpur City skyline. Aside from the marvellous views, guests also loved that the pool is spotlessly clean and seemed to always have the perfect temperature for swimming day or night.

    positive:

    Spacious rooms and overall facilities

    Everything in this hotel is spacious according to guests! The reception area is huge, which gives the hotel a good first impression. Each individual apartments is also spacious and has modern touch to it that impressed the previous guests.

    positive:

    Complete in-room amenities

    Guests are able to find everything they need inside the rooms. Each has a fully equipped kitchen, clean bathroom, large-sized beds, a working area with desk and chairs, and plenty of closet space. There are even washing machines in some accommodations.


    Negative Reviews

    negative:

    Lacks on-site dining option

    The hotel does not have any restaurant, aside from the small cafe which, according to guests, have very limited food and is too small to accommodate many people. Bars and other dining alternatives are a little far from the property as well.

    negative:

    Ant problems can be encountered

    A lot of guests complained seeing ants in their rooms. Others said they only saw them on the walls and weren't really bothered, but a number of guests commented that there were many ants on their beds. Most of them had to ask for an insect spray at the front desk.

    negative:

    Hit-and-miss housekeeping

    There were days when the housekeeping service was top-notch, but usually, they seem to forget cleaning the bathroom and replacing the toilet papers. Guests were also exhausted in requesting to the housekeepers many times just to change the sheet of their beds.


    All amenities

    Property amenities
    1. Café
    2. Gym
    3. Parking
    4. Non-smoking rooms
    5. Restaurant
    6. Deck chairs
    7. Towels at the pool
    8. WiFi in public areas
    9. Room service
    10. Washing machine
    11. Airport shuttle
    12. Free WiFi in public areas
    13. Late check out
    14. Valet parking
    15. Pool
    16. Luggage storage
    17. Free WiFi
    18. Breakfast
    19. Kids' pool
    20. Safe distance
    21. Response protocol
    22. New safety protocols
    23. Cashless payment
    Room amenities
    1. Dishwasher
    2. Shower
    3. Hairdryer
    4. Electric kettle
    5. Air conditioning
    6. Satellite TV
    7. Telephone
    8. Cable TV
    9. WiFi
    10. Microwave
    11. Free WiFi (rooms)
    12. Flatscreen TV
    Food and beverage
    1. Halal food
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    1020, Jalan Sultan Ismail,  50250,  Kuala Lumpur,  Malaysia
    Telephone: +6(03)21681688 | Fax: +6(03)21681699 | 

    Frequently Asked Questions about The Face Suites

    • Is there a pool area at The Face Suites?

      Yes, The Face Suites offers 1 pool area.

    • Are pets allowed at The Face Suites?

      No, The Face Suites doesn’t allow pets.

    • Is parking available at The Face Suites?

      Yes, The Face Suites provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Face Suites?

      Check-in at The Face Suites is available from: . Check-out time is by .

    • Where is The Face Suites located?

      The Face Suites is located in 1020, Jalan Sultan Ismail, 50250, Kuala Lumpur, Malaysia.

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