Hotel Silver

The hotel offers a unique and highly convenient experience, particularly for business travelers and those with their own vehicles, due to its signature feature of direct car access to many rooms. Guests consistently highlight the hotel's impeccable cleanliness, spacious accommodations, and the high quality of its breakfast. While the staff generally receives praise for their friendliness and helpfulness, the hotel's location in an industrial area means it is best suited for travelers with cars or those attending events at nearby venues like the San Siro stadium. For a more comfortable stay, guests should be prepared for the hotel's distance from the city center and consider utilizing the available shuttle service or taxis for transportation. It is also advisable to confirm specific room amenities, especially regarding shower facilities, as some unique room types may have different setups.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness, noting a fresh scent upon entering the lobby and well-maintained rooms. The accommodations are generally described as spacious, modern, and comfortable, with many appreciating the large showers that offer excellent performance. However, feedback on jacuzzi tubs is mixed; while some enjoy them, others find them small, lacking a proper wall-mounted shower head, or having outdated fixtures. Some guests have also noted a lack of standard in-room amenities such as coffee makers, tea facilities, or hair caps. While the hotel is often described as quiet, some reviews mention noise issues from air conditioning units or general soundproofing concerns, and a few report problems with mosquitoes or flies in the rooms.

Dining & Food Quality
The hotel's breakfast is a significant highlight for many guests, frequently praised for its richness, variety, and excellent quality. Reviewers often mention a wide selection of fresh cakes, seasonal fruit, hot food options, cheeses, and cold cuts, along with various beverages. The restaurant also receives strong positive feedback, described as offering high-quality Italian cuisine with simple yet delicious dishes, making it a convenient and enjoyable dining option on-site. Room service is noted for being reliable and timely. While the overall dining experience is positive, some guests have occasionally reported issues with breakfast items not being promptly refilled or a limited selection of certain items like eggs or specific breads.

Location & Accessibility
The hotel's location is a frequently discussed topic, situated in an industrial area on the outskirts of Milan, which means it is generally far from the city center and public transport. Most guests agree that a car is essential for convenient travel, as walking to bus stops can be lengthy and the surrounding area may not feel safe for pedestrians. However, its proximity to the ring road and San Siro stadium makes it highly convenient for those attending events or traveling by vehicle. A major advantage is the direct parking available, often right in front of the rooms, though guests should be aware that a daily parking fee is typically charged. The hotel also offers a shuttle service to the Bisceglie metro station, providing a link to the city, though its availability and cost can vary.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive service provided by reception, restaurant, and housekeeping teams, contributing to a pleasant stay. The check-in process is often described as quick and efficient. However, there are some instances of mixed feedback, with a few guests reporting unpleasant interactions or perceiving certain staff members as unprofessional or unresponsive to issues. While some problems are resolved, others, such as air conditioning malfunctions or specific room amenity requests, have occasionally led to guest dissatisfaction due to perceived lack of resolution or dismissive responses.

Additional Information
A distinctive feature of the hotel is its unique direct car access to many rooms, allowing guests to park right outside their accommodation, which is particularly appreciated by those traveling with vehicles. Guests should be aware that experiences with Wonderbox or Smartbox vouchers have been mixed, with some reporting that hotel policies did not align with the voucher's stated inclusions, leading to disappointment. The hotel maintains a pet-friendly policy, with some rooms offering convenient direct garden access for guests traveling with animals. It is also important to note that certain additional charges, such as for parking or baby cots, may apply and are not always clearly communicated in advance.