Service Plus Inns & Suites Drayton Valley

The hotel is highly regarded for its family-friendly atmosphere, with the waterslide being a signature feature that delights younger guests and makes it an ideal choice for families seeking recreational fun. Beyond the aquatic attractions, guests consistently highlight the hotel's exceptional cleanliness and the genuinely friendly staff who contribute significantly to a welcoming environment. The availability of unique theme rooms, including romantic suites, also makes it a memorable destination for couples looking for a special getaway. Many guests, including business travelers, appreciate the complimentary Wednesday evening meal, adding significant value to their stay. To maximize your experience, consider booking a themed room for a unique stay, and if traveling with children, be sure to utilize the popular pool and waterslide facilities.

Facilities & Amenities
The hotel's pool area is a major draw, particularly for families, featuring a popular waterslide that provides hours of entertainment for children. While the pool itself is generally well-received, some guests have noted that the water can be a bit cold, and the hot tub is frequently reported as being out of service, which can be disappointing for those looking to relax. Despite these occasional issues, the overall cleanliness and maintenance of the pool area are often praised. A significant convenience for guests is the availability of free laundry facilities, which is a welcome bonus, especially for longer stays or for families. The hotel also offers various suite options, providing more space and flexibility for different traveler needs.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its clean and well-maintained rooms, often describing them as tidy and smelling pleasant without being overwhelming. The beds receive mixed feedback; while many find them comfortable, some guests report them as being too firm or in need of updating, with occasional mentions of squeaky frames. The pillows also vary in guest opinion, with some finding them exceptionally comfortable and others too hard or stiff. Rooms are generally noted for their spaciousness, providing ample living area, and often include convenient fridges and microwaves. While the hotel is largely considered quiet, a few guests have reported issues with perfume smells in some rooms, and a small number have encountered bugs in the bathroom, though management has indicated these are common.

Dining & Food Quality
The hotel offers a complimentary breakfast that receives varied feedback from guests. Many describe it as decent, good, or satisfying, appreciating the convenience and the availability of items like waffles and individually bagged bread and bagels. However, some guests find the breakfast minimal, with limited options, and have noted issues with the food quality, specifically mentioning cold or unappetizing eggs and tough pancakes. The coffee station with flavor syrups is a popular addition. A highly praised feature is the complimentary Wednesday evening supper, which includes beverages and is consistently described as an excellent meal, adding significant value to the stay. Additionally, guests appreciate the convenience of a restaurant located right next door, offering another dining option.

Location & Accessibility
The hotel boasts a convenient location that is frequently highlighted by guests, making it easy to find and providing good accessibility to the surrounding area. Its position right off the main highway ensures straightforward arrival and departure for travelers. Guests particularly appreciate its proximity to a restaurant located right next door, offering a highly convenient dining option without needing to travel far. Furthermore, a Walmart is situated within a short walking distance, which is a significant advantage for guests needing to stock up on supplies or personal items during their stay. The hotel's setting is generally described as quiet, despite its central accessibility, contributing to a peaceful environment for guests. This combination of easy access to amenities and a tranquil setting makes it a practical and appealing choice for many.

Staff & Service
The staff at the hotel consistently receive overwhelming praise from guests, frequently described as friendly, helpful, and exceptionally accommodating. Many reviews highlight their welcoming demeanor and willingness to go above and beyond to assist guests, creating a positive and personalized experience that makes visitors feel valued. The check-in process is generally noted as easy and quick, contributing to a smooth start to the stay, though a few guests reported minor difficulties. Staff members are often commended for their attentiveness and for making guests feel like family, fostering a warm and inviting atmosphere. Their dedication to service is a recurring theme, with many guests expressing their appreciation for the exceptional interactions they experienced throughout their visit, which significantly enhances the overall comfort and satisfaction of their stay.

Additional Information
The hotel is notably pet-friendly, a feature appreciated by guests traveling with their animals, with some even mentioning treats provided for dogs at the front desk. Another significant convenience is the availability of free laundry facilities, which is a valuable amenity for longer stays or for families. A unique and highly praised offering is the complimentary Wednesday evening customer appreciation dinner, which includes beverages and is a substantial meal, adding considerable value and a social element to the stay. The hotel also features distinctive theme rooms, such as the "Romantic Suite" or "Trappers Cabin Room," which are often highlighted for their unique decor and special touches like complimentary champagne, chocolates, and bath amenities, providing a memorable and personalized experience for guests seeking something beyond a standard room.