Hotel Saint Regis

This charming hotel offers a blend of historic ambiance and modern comfort, distinguished by its exceptional on-site restaurant and bar that consistently receive high praise. Guests frequently highlight the hotel's central location, the attentive and professional staff, and the overall cleanliness of the premises. It is an ideal choice for couples seeking a romantic getaway, business travelers needing a convenient and comfortable base, and those on a stopover journey looking for quality accommodation and dining. Many guests appreciate the hotel's pet-friendly policy, making it suitable for travelers with furry companions. To enhance your stay, consider booking a table at the hotel's acclaimed restaurant and be aware that while parking is available, it is located off-site and incurs a fee.

Facilities & Amenities
The hotel provides a range of amenities designed for guest comfort and convenience. A popular feature is the cozy bar, known for its warm atmosphere and excellent cocktails, often complemented by a pleasant outdoor terrace for relaxation. Guests appreciate the in-room provisions, including a coffee maker and complimentary bottled water. While the elevator is described as small and traditional, it serves its purpose. Most guests find the Wi-Fi reliable throughout the property. Some rooms may have limited electrical sockets, and a few guests noted the absence of a mini-bar or safe in their accommodations.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness, noting that rooms are spotless and well-maintained. The comfortable beds and quality linens contribute to a restful night's sleep. Room size receives mixed feedback; some guests found their rooms spacious, while others described them as small or cramped, particularly in some "superior" categories. A recurring concern is the air conditioning, which many guests reported as ineffective or not functioning in cooling mode, leading to uncomfortably warm rooms, especially during hot weather. Noise levels are generally well-managed due to double windows, though some street noise or sounds from adjacent rooms were occasionally noted. Bathrooms vary, with some being spacious and others described as old-fashioned or in need of minor maintenance, such as leaking showers or broken fixtures.

Dining & Food Quality
The hotel's restaurant is a significant highlight, frequently lauded for its excellent food quality, delicious seasonal dishes, and high culinary standards, making it a recommended dining destination. The bistro also receives positive remarks for its inviting atmosphere and good food. Breakfast is generally described as copious, varied, and of good quality, offering a wide selection of sweet and savory options, including pastries and fresh bread. However, feedback on the coffee served at breakfast is mixed, with some guests finding it unsatisfactory and suggesting the need for a proper coffee machine. Service in the dining areas is mostly praised for being professional and attentive, though some guests experienced slower service or less engaging staff interactions.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of the city center, historic old town, river, and various shopping and dining establishments. It is also conveniently situated about a ten-minute walk from the train station. For guests traveling by car, secure private parking is available nearby, typically within a short walk of the hotel, though it is off-site and requires a fee. While some guests found the parking access a bit tricky initially, its availability is highly valued. The hotel's position makes it an ideal base for exploring the local area and for those on a journey requiring a convenient stopover.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently praising their friendliness, helpfulness, and professionalism. The reception staff are particularly noted for their warm welcome, efficiency during check-in and check-out, and willingness to assist with various requests. Many guests highlighted the staff's attentive and caring approach, contributing significantly to a positive experience. The hotel is also recognized for its pet-friendly service, accommodating guests traveling with animals. While the vast majority of interactions are positive, a few guests reported isolated instances of less engaging service from some restaurant or bar staff.

Additional Information
Many guests, while appreciating the hotel's charm and service, frequently question its four-star classification, suggesting that some aspects, particularly the condition of certain rooms, do not consistently meet the expectations associated with this rating. The hotel maintains a pet-friendly policy, welcoming dogs and providing convenient access to nearby green spaces for pet exercise. Guests should be aware that the on-site restaurant may have specific closure days, typically Sundays and Mondays, which is worth confirming in advance. Some guests also noted that the hotel's hallways can be dimly lit, adding to its traditional, older ambiance.