Residence Inn by Marriott The Hague

The hotel offers a memorable stay, distinguished by its spacious rooms equipped with modern kitchenettes and often providing stunning city views, creating a comfortable, home-like atmosphere. Its central location is a significant draw, placing guests within easy reach of major attractions and transport links. Guests frequently commend the hotel's cleanliness, the overall comfort of the accommodations, and the friendly staff who contribute to a positive experience. The hotel is particularly well-suited for long-stay guests and business travelers due to its apartment-style amenities, while couples and families appreciate the generous room sizes and convenient access to the city. Sightseers and tourists also find it an excellent base for exploring. To enhance your visit, be aware that the hotel's entrance can be confusing upon first arrival, and during peak times, consider taking your complimentary breakfast to your room to avoid crowded dining areas.

Facilities & Amenities
Guests consistently praise the hotel's excellent facilities, particularly the well-equipped kitchenettes found in each room, which include appliances such as a microwave, refrigerator, and coffee maker, making longer stays or self-catering convenient. The availability of a free laundry room with both washers and dryers is a highly valued amenity, though some guests noted it could be busy or that dryers were slow. The hotel also provides free Wi-Fi throughout the property, ensuring guests remain connected. For those looking to stay active, a fitness center is available, offering a good range of equipment and often boasting impressive city views. Additionally, guests appreciate the complimentary coffee, tea, and juices offered in the lobby lounge, and the presence of efficient elevators for easy access to all floors.

Cleanliness & Room Comfort
The hotel receives high marks for its spotless cleanliness and modern, well-maintained rooms. Guests frequently highlight the spaciousness and thoughtful design of the accommodations, many of which offer beautiful city views. The beds are consistently described as super comfortable, often featuring plush toppers and quality linens, ensuring a restful sleep. While most rooms are generally quiet, some guests occasionally reported street noise or sounds from doors closing in the corridors, even on higher floors. The bathrooms are typically clean and functional, though a few guests mentioned issues such as a lack of sufficient lighting, an unpleasant smell from the drain, or problems with shower temperature control and fixtures. Some also found the automatic bathroom lights turned off too quickly. A recurring comment concerns the awkward placement of the television, often mounted on a pillar, which can obstruct movement around the bed area.

Dining & Food Quality
The complimentary breakfast is a significant feature, generally described as good with a sufficient spread of options including continental items, hot dishes, pastries, fruits, and coffee. However, the breakfast area is frequently cited as being very small and prone to becoming crowded and chaotic, especially during peak hours. Many guests experienced difficulties finding seating, leading to long waits or the need to take their food elsewhere. Some reviews noted that the area was often understaffed, resulting in items like food, silverware, or napkins running out and not being promptly replenished. While the food quality is mostly deemed acceptable, some guests found the hot food to be cold, eggs dry, or the orange juice diluted. Fortunately, the option to take breakfast to the room is widely appreciated as a solution to the crowded dining space.

Location & Accessibility
The hotel boasts an excellent and central location, making it an ideal base for exploring the city. It is conveniently situated within a short walk of Den Haag Centraal Station, providing easy access to public transport for destinations like the airport, Delft, and Scheveningen beach. Guests appreciate being close to numerous restaurants, shops, bars, and major attractions such as the Mauritshuis. Despite its prime urban setting, the immediate area is often described as calm. A common point of feedback relates to the confusing entrance, as the hotel shares a building with a sister property and its main access can be difficult to locate initially, often requiring guests to enter through a back entrance or another hotel's lobby. Parking is available in a convenient underground public garage, though it is noted as expensive and not directly managed by the hotel, leading to some confusion regarding payment processes.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professional demeanor. Guests frequently highlight their welcoming attitude, attentiveness, and willingness to assist with requests, from providing city suggestions to accommodating early check-ins and room upgrades. The check-in process is generally described as smooth, though some guests experienced wait times or initial confusion regarding payment procedures. While housekeeping maintains a high standard of cleanliness, a few reviews mentioned instances of missed cleanings, forgotten towels, or dusty areas. Despite these minor issues, the overall sentiment towards service is overwhelmingly positive, with many guests commending the team for making their stay enjoyable. However, some feedback suggests occasional understaffing, which can impact response times, and a few guests noted inconsistencies in communication regarding certain hotel policies or refunds.

Additional Information
This property is a newly built or recently renovated hotel, offering modern amenities and a fresh ambiance, which contributes significantly to its appeal and good value for money. Its design, particularly the inclusion of kitchenettes and a free laundry room, makes it exceptionally well-suited for long-stay guests seeking apartment-style conveniences. Guests also benefit from the availability of free coffee, tea, and juices in the lobby lounge, providing a convenient refreshment option throughout the day. While parking is available, some guests expressed frustration with the parking payment process, noting that the hotel does not directly manage the garage and that communication regarding costs and procedures could be clearer, sometimes leading to unexpected charges or difficulties in resolving issues.