Ramada by Wyndham Phuket Deevana Patong

The hotel offers a welcoming retreat, distinguished by its spacious and comfortable rooms that provide a quiet escape despite a central location close to vibrant areas. This makes it an excellent choice for families seeking convenience and ample space, as well as couples desiring a comfortable base for exploration. Guests consistently commend the hotel's high standards of cleanliness, the overall comfort of the accommodations, and the consistently helpful and polite demeanor of the staff. The diverse breakfast options are frequently noted as a positive start to the day. For a smoother arrival, guests often appreciate the hotel's flexibility with early check-in, and to make the most of your visit, be sure to explore the numerous nearby attractions and dining options, many of which are within easy walking distance.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and enjoyment. The swimming pool is a popular feature, often described as relaxing and enjoyable for both adults and children, with an adjoining pool bar for refreshments. A well-maintained gym is available for guests wishing to stay active. Most guests find the Wi-Fi reliable and fast, ensuring connectivity throughout their stay. However, some guests noted that the pool area can become quite lively, with children and even adults engaging in boisterous play, and a few expressed concerns about general hygiene around the pool, such as guests eating or not showering before entering. The hotel also features a kids' play area, which is appreciated by families. Some reviews mentioned that the lobby and breakfast area lack air conditioning, which can impact comfort.

Cleanliness & Room Comfort
Guests largely commend the hotel for its cleanliness and the overall comfort of the rooms. The accommodations are frequently described as spacious, providing ample room for relaxation, and feature comfortable beds that ensure a restful sleep. Many rooms boast large balconies, some even equipped with a bath, offering pleasant views of the pool, mountains, or distant beach. However, feedback on room comfort is not entirely uniform; some guests noted that the lighting in the rooms could be dim, and a few mentioned the absence of basic amenities like a dental kit. Isolated but serious concerns were raised by a small number of guests regarding significant hygiene issues, including pests. Additionally, some experienced low water pressure in the showers, inconsistent or late housekeeping services, and occasional problems with the air conditioning, such as dripping or noise.

Dining & Food Quality
The breakfast experience at the hotel receives extensive feedback, with many guests praising its ample variety and the inclusion of Indian food options, which are particularly appreciated by a significant portion of the clientele. The food quality is generally considered good, and the buffet is often described as a great start to the day. Room service is also available and frequently noted for its efficiency and good selection. However, the dining experience can be mixed; some guests found the breakfast area to be crowded and noisy, especially during peak times, and a few reported that the food could be cold or repetitive. Concerns were also raised about hygiene in the breakfast area, including instances of birds inside the cafe and guests handling food improperly. While Indian options are present, some guests felt the Indian food quality could be improved or that the pure vegetarian options were too limited.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy reach of numerous attractions and conveniences. It is described as being very close to street markets, a wide variety of restaurants, and shopping malls, making it ideal for exploration on foot. Most guests appreciate its proximity to Patong Beach, typically a short walk away, and Bangla Road, which is also easily accessible. Despite being in the heart of a lively area, the hotel itself is often noted for being surprisingly quiet, offering a peaceful retreat from the bustle. While the majority find the walking distances manageable, a few guests felt it was slightly further from Bangla Road than preferred, particularly for families or older individuals. The hotel's accessibility to public transport or specific parking details were not widely discussed in reviews.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, with guests consistently praising the team for being exceptionally friendly, polite, helpful, and attentive. Many reviewers highlight the staff's willingness to go above and beyond to ensure a comfortable stay, often remembering returning guests and providing a warm welcome. The check-in process is frequently described as quick and smooth, with the hotel often accommodating early check-in requests, which is a significant convenience for many. The housekeeping staff is generally commended for their thoroughness. However, a small number of guests reported isolated incidents of rude or unprofessional behavior from certain staff members, particularly concerning specific hotel policies or interactions, and some noted that a few staff members had limited English knowledge, occasionally leading to communication challenges.

Additional Information
The hotel emphasizes its commitment to sustainability and is noted for being an eco-friendly and no-smoking property, which is appreciated by many guests. A thoughtful amenity provided is the availability of beach towels, making trips to the nearby shore more convenient. For guests departing early, the hotel offers the service of pre-packed breakfast, though it is advisable to inform the front desk in advance to ensure this is arranged. One specific hotel policy that garnered attention was the strict stance against cooking in rooms or bringing certain utensils, which led to some guests facing challenges, particularly those with specific dietary needs like preparing baby food. Guests should also be aware of a policy regarding visitors, as some reviews indicated extra charges or specific rules for non-registered guests.