Radisson Blu Belorusskaya

The hotel is widely appreciated for its comfortable beds and a welcoming atmosphere, making it a popular choice for various travelers. Its pet-friendly policy stands out as a signature feature, allowing guests to travel with their companions without discomfort. The hotel is particularly well-suited for business travelers due to its convenient location near offices and for those needing easy airport and train station access. Pet owners find it exceptionally accommodating, with staff often going above and beyond to assist. While generally well-regarded, some guests note inconsistencies in service. To ensure a pleasant stay, it is advisable to confirm your specific room type upon arrival and to communicate any special requests clearly to the front desk.

Facilities & Amenities
Guests generally find the hotel's facilities to be a valuable addition to their stay. The sauna and fitness center are frequently praised, offering opportunities for relaxation and exercise, and are often included in the stay. While Wi-Fi is available, some guests reported issues with slow speeds or frequent disconnections, which can be problematic for those needing to work. Many rooms are equipped with an ironing board and iron, adding to guest convenience. However, some guests noted the absence of bathrobes in standard rooms, which was a minor disappointment for those expecting this amenity. Overall, the available facilities contribute positively to the guest experience, despite occasional technical glitches with internet connectivity.

Cleanliness & Room Comfort
The hotel receives mixed feedback regarding cleanliness and room comfort. Many guests commend the overall cleanliness of the rooms and the comfortable beds, often highlighting the quality of linens and the spaciousness. Some rooms offer pleasant views, enhancing the stay. However, a significant number of reviews mention issues such as dirty carpets with visible stains and debris, dusty fixtures, and even a mold smell in some bathrooms. The bathrooms themselves are sometimes described as outdated with rusty elements. Noise can be a concern, with reports of street noise or sounds from neighboring rooms, and some air conditioning units are noted for being noisy or ineffective. While the beds are generally comfortable, some double beds are formed by two pushed-together singles, which can be inconvenient.

Dining & Food Quality
The breakfast at the hotel garners varied opinions. Many guests describe it as good, tasty, and sufficient to start the day. However, a recurring theme is the repetitive nature of the breakfast menu, with some guests finding the selection limited, especially during longer stays. There were comments about food being served cold and lacking seasoning. While the restaurant offers a pleasant atmosphere, some guests felt the overall food quality for breakfast did not meet expectations for a hotel of this caliber, with specific items like certain pastries receiving negative remarks. Room service is available and generally found to be efficient, providing a convenient dining option for guests.

Location & Accessibility
The hotel's location is a significant advantage for many guests, particularly its proximity to the railway station, which offers easy airport access. It is also conveniently located near various restaurants and shops, providing ample dining and entertainment options within walking distance. While some guests found it easy to reach certain areas on foot, others noted that major tourist attractions like the main city square or popular pedestrian streets are a considerable distance away, often requiring a taxi. Parking is available, though it is typically off-site and can be quite expensive, which is a point of consideration for guests traveling by car.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and politeness. Many guests highlight the quick check-in process and the staff's willingness to accommodate requests, such as early check-in. The room service is often described as efficient and responsive. However, there are instances of inconsistent service, with some guests reporting unhelpful or rude interactions, particularly at the front desk. Issues with room preparation upon arrival, unfulfilled cleaning requests, and poor communication regarding guest needs were also mentioned. Despite these occasional shortcomings, the overall impression of the staff is positive, with many appreciating their efforts to ensure a comfortable stay.

Additional Information
A standout feature of the hotel is its highly praised pet-friendly policy, which allows guests to stay with their animals without any issues, and staff are often commended for their accommodating nature towards pets. Guests frequently appreciate receiving thoughtful compliments or gifts from the hotel, especially when celebrating special occasions like birthdays or holidays. These gestures contribute to a more personalized and memorable experience for visitors.