Novotel Beaune

This hotel is widely recognized for its strategic location, serving as an ideal stopover for road trippers and families embarking on long journeys, offering convenient access to the motorway and a secure parking facility. Guests consistently highlight the hotel's comfortable and spacious accommodations, along with its excellent breakfast offerings. The attentive and professional staff are frequently praised for their welcoming demeanor and efficiency, contributing significantly to a pleasant stay. For pet owners, the hotel's accommodating policy is a notable advantage. To enhance your experience, consider utilizing the hotel's outdoor swimming pool during warmer months, and be mindful that while the hotel is conveniently located for travel, a walk to the town center takes some time.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. A popular feature, especially during warmer seasons, is the outdoor swimming pool, which is a hit with families and offers a refreshing break. While some guests note it can get busy, it remains a valued amenity. For those looking to maintain their fitness routine, a compact gym is available. Guests also appreciate the reliable free Wi-Fi throughout the property, ensuring connectivity. Other conveniences include elevators for easy access to rooms and dedicated children's play areas, both indoors and outdoors, which are particularly beneficial for families traveling with young ones.

Cleanliness & Room Comfort
Most guests find the rooms to be clean, spacious, and equipped with modern decor, contributing to a comfortable stay. The bedding is frequently described as high quality and comfortable, ensuring a restful night's sleep. Rooms are generally well-insulated, providing a quiet environment, though some guests have reported occasional noise from the restaurant below or a faint hum from the central cooling system. In-room amenities often include a coffee maker and Rituals products in the bathroom, with many rooms featuring a separate toilet. However, some guests have noted issues with room temperature control, finding the air conditioning not always sufficient, and a few reviews mentioned older carpets in hallways and rooms, with isolated reports of unpleasant odors or inconsistent cleaning.

Dining & Food Quality
The breakfast at the hotel receives widespread acclaim, consistently described as excellent, copious, and varied. Guests appreciate the wide selection of items, including fresh products, vegan options, gluten-free choices, and fresh juices, with the option to prepare mini-omelettes. While breakfast can be busy, the staff generally manages to keep items well-stocked. Feedback on the hotel's restaurant for dinner is more mixed. Many guests praise the quality of the meals, highlighting tasty and generous portions and a good wine list featuring regional specialties. However, some experiences include slow service, with significant wait times, and a few guests found the food to be overpriced, mediocre in quality, or served cold. The bar area is noted for its pleasant atmosphere and wine selection, though some find drink prices to be high.

Location & Accessibility
The hotel's central location is a significant advantage for travelers, offering easy access to the motorway, making it an ideal stopover point for long journeys. It is conveniently situated near a petrol station and other essential services. The hotel boasts a large, free, and secure parking area, providing peace of mind for guests traveling with vehicles, including those with electric cars, as electric charging points are available, though some have reported issues with billing for charging time. While the hotel is well-connected for transit, guests should note that the downtown Beaune area is approximately a 25-minute walk away, which some find manageable for exploration, while others prefer to drive.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, politeness, and professionalism. Guests frequently highlight their attentiveness and helpfulness, noting that the team goes out of their way to ensure a pleasant stay. The check-in and check-out processes are generally described as quick and efficient. Many reviews commend the staff's kindness and accessibility, which significantly contributes to a positive guest experience. While the vast majority of feedback is overwhelmingly positive, a few isolated comments mentioned instances of less attentive service in the restaurant or at reception, but these appear to be exceptions to the generally high standard of service.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to travel with their animals, and even permits well-behaved dogs in the restaurant area, a feature appreciated by many pet owners. However, some guests have noted that the presence of numerous animals can occasionally be disruptive, and finding suitable outdoor areas for pets nearby might require some effort. A thoughtful amenity provided by the hotel includes water fountains in the corridors, with carafes available at reception, promoting sustainability by reducing the need for single-use plastic bottles in rooms. Guests should also be aware that a deposit system is in place upon arrival, which some have found to be unexpectedly large or confusing to manage.