Miyako City Osaka Tennoji

The hotel is highly regarded for its exceptional location, offering unparalleled access to Tennoji Station, a major transportation hub. Guests consistently praise the spacious rooms, which often exceed typical Japanese hotel sizes, providing ample comfort. The attentive staff and the diverse breakfast buffet also contribute significantly to a positive guest experience. This makes the hotel ideal for sightseers and business travelers due to its central position, and well-suited for families and couples seeking convenience and comfortable accommodations. To enhance your stay, guests recommend utilizing the direct station access for seamless travel and considering a higher floor for better views. Be mindful that while rooms are generally quiet, some external noise can occasionally be heard due to the central location.

Facilities & Amenities
The hotel offers free Wi-Fi throughout, allowing guests to stay connected, though some note the speed is comparable to a standard home connection. Vending machines are available and are appreciated for their reasonably priced selections. The lobby lounge provides a space for relaxation and refreshments, though feedback on its service and the quality of its coffee and sweet potato offerings has been mixed, with some guests reporting issues with staff attentiveness and menu accuracy. While the hotel does not feature a swimming pool or dedicated fitness center, its convenient location near shopping and dining options often compensates for these omissions.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and well-maintained, despite the building's age. The beds are frequently praised for their comfort, ensuring a restful sleep. Rooms are notably spacious for Japanese standards, providing ample room for luggage and movement. In-room amenities typically include complimentary water and coffee, with some rooms featuring a coffee maker. The bathrooms are generally well-equipped, with some offering a deep bathtub and separate toilet, though a few guests have reported issues such as mold spots, rust, or slow drainage. While many rooms are quiet, some guests have experienced noise from adjacent rooms, flushing toilets, or external sources like trains and street traffic, particularly in rooms facing the main road. The air conditioning system is centrally controlled, which some guests found problematic, leading to rooms being too warm or difficult to adjust to their preferred temperature.

Dining & Food Quality
The breakfast buffet, served on the 17th floor, is a highlight for many, offering panoramic views and a wide array of Japanese, Western, and Chinese dishes. Guests appreciate the variety, which often includes local Osaka specialties like small meat buns, takoyaki, and mixed juice, along with curry and colorful donuts. The food quality is generally described as delicious and satisfying. However, some guests have noted that the breakfast can become crowded, leading to long queues and slow replenishment of popular items, which can detract from the experience. While the hotel also offers dinner buffets, including a popular crab all-you-can-eat option, and a lounge for lighter fare, feedback on the lounge's service and specific food items like coffee and sweet potato has been notably negative, citing issues with staff attitude and product quality.

Location & Accessibility
The hotel's central location is consistently lauded as its strongest asset, offering direct access to Tennoji Station, a major hub for JR, Metro, and Kintetsu lines. This provides exceptional accessibility to Kansai International Airport via the Haruka express train, as well as easy connections to popular destinations like Nara, Kyoto, and various parts of Osaka, including Umeda and Shinsekai. Guests appreciate the convenience of being able to reach the hotel directly from the station via an underground connection, which is particularly useful during inclement weather. The hotel is surrounded by numerous shopping malls, including Abeno Harukas and Kintetsu Department Store, and a wide selection of restaurants and convenience stores, including a 7-Eleven right next door. While parking is available, some guests find it less convenient or costly.

Staff & Service
Most guests commend the staff for their politeness, helpfulness, and attentiveness. Many highlight the quick check-in and check-out process and appreciate the staff's willingness to accommodate requests, such as room upgrades or luggage storage before and after check-in. Housekeeping is frequently praised for its efficiency and maintaining cleanliness. However, some guests have reported mixed experiences, noting instances of impersonal or less friendly service from certain front desk personnel, and some found staff to be unhelpful regarding specific inquiries or less knowledgeable about hotel offerings. Despite these isolated concerns, the overall sentiment is that the staff strives to provide good service, contributing positively to the guest experience.

Additional Information
The hotel, while an older building, is generally perceived as well-maintained and has undergone renovations, giving it a refreshed feel despite its age. Many guests find the hotel offers excellent value for its convenient location and spacious rooms. However, some guests have noted that the centralized air conditioning system can be a drawback, as it may not allow for individual temperature control, leading to rooms being warmer than desired, and fans may not always be available. There are also occasional mentions of noise from outside or neighboring rooms due to the building's structure. Guests appreciate the provision of umbrellas in rooms and the reasonably priced vending machines. Some express minor security concerns due to public access to upper floors via elevators.