Hotel Mediolanum

This hotel offers a highly convenient urban base, distinguished by its prime location just a short walk from Milano Centrale train station, making it an ideal choice for sightseers, business travelers, and anyone prioritizing easy access to transportation. Guests consistently highlight the friendly and helpful staff, the hotel's overall cleanliness, and the excellent breakfast as standout features. The comfortable accommodations and a unique, colorful design contribute to a pleasant stay. For families, the availability of triple rooms and a welcoming atmosphere are appreciated, while couples can enjoy a quiet area with numerous dining options nearby. To enhance your experience, consider taking advantage of the complimentary afternoon refreshments in the lobby and be prepared for a traditional key system.

Facilities & Amenities
Guests frequently comment on the hotel's practical amenities, including a reliable and fast Wi-Fi connection throughout the property. Rooms are equipped with a minibar or fridge and kettle for drink making, though complimentary water is typically provided only on the first day. The lobby area offers a unique and fun atmosphere with a foosball table and animal decorations, alongside appreciated complimentary snacks and beverages available in the afternoon. The 24-hour reception ensures assistance is always at hand. However, many guests note that the elevator is quite small, which can be inconvenient for those with large luggage or traveling in groups. Some reviews also mention a small gym facility located at a sister hotel, which was not always well-received.

Cleanliness & Room Comfort
The hotel receives consistent praise for its cleanliness, with many guests describing rooms as spotless and well-maintained. Feedback on bed comfort is mixed; while many found the beds comfortable, some noted them as being too firm or having thin pillows. Noise levels also vary, with some guests enjoying quiet rooms even facing the street, while others experienced noise from adjacent rooms, hallways, or early morning street activities, indicating some limitations in soundproofing. Room sizes are perceived differently, with some finding them spacious and well-equipped, while others describe them as small or dated. A unique feature in some rooms is the color therapy lighting. Bathrooms are a frequent topic, often described as compact with small showers, and some still feature shower curtains rather than glass screens. A few guests mentioned issues with hot water or a lack of hooks for towels.

Dining & Food Quality
The breakfast at the hotel is a significant highlight for most guests, consistently described as excellent, varied, and abundant. The buffet offers a wide selection of options, including pastries, cold cuts, fruit, and cooked options like eggs, bacon, and sausage. The coffee quality, including espresso and cappuccino, is also highly praised. While most feedback is positive, some guests found the breakfast options to be somewhat limited or repetitive over multiple days. The hotel does not feature a prominent hotel bar, but guests appreciate the availability of complimentary snacks and beverages in the lobby during the afternoon, providing a convenient option for light refreshments.

Location & Accessibility
The hotel's central location is a major advantage, being just a 5 to 10-minute walk from Milano Centrale station, which provides excellent connections for train travel and airport transfers. It is also conveniently close to various metro stations and public transport links, making it easy to reach popular attractions like the Duomo and other city landmarks. The surrounding area is well-served with numerous restaurants, cafes, and grocery stores. While most guests found the area safe and pleasant, a few expressed concerns about the perceived safety of the immediate vicinity at night. Parking is available, though it can be expensive, and street parking is often difficult to find.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the professionalism and welcoming demeanor of the reception team, who are noted for their efficiency during the quick check-in and check-out processes. The staff are also commended for providing useful advice on local dining and transportation, and for their willingness to accommodate requests, such as early check-ins or luggage storage. The housekeeping team is efficient, ensuring rooms are clean and well-maintained daily. While the hotel utilizes a traditional key system requiring guests to leave their keys at the reception, staff are generally very quick and efficient in retrieving them upon return.

Additional Information
Guests frequently note that despite its overall cleanliness and good service, the hotel's general aesthetic and some of its features appear dated, leading some to feel its hotel classification as a four-star property might be generous. The hotel underwent an exterior renovation during some stays, which occasionally resulted in noise and obstructed views. A recurring point of feedback concerns the air conditioning, which many guests reported as being insufficient or not operational during certain periods, particularly outside of peak summer months. The unique color therapy lighting in some rooms is a distinctive feature. The hotel's traditional key system is a notable operational aspect, requiring guests to leave their physical keys at the front desk when leaving the property.