How payments to us affect ranking

How payments to us affect ranking

See prices from 12 sites
from$285
See prices from 12 sites
from$285
  • bedroom
  • bedroom
  • bathroom

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About JEN Singapore Orchardgateway by Shangri-La

  • Rooftop infinity pool on 19th floor

    Swim in the infinity-edged pool on the 19th floor while viewing the city skyline.

  • Robot delivery service for amenities

    Request room deliveries from the hotel's resident robots for items like chocolates or extra supplies.

  • Long queues during breakfast hours

    The breakfast restaurant experiences high guest volume during peak morning hours, often resulting in wait times for seating.

  • Direct access to Somerset MRT

    Board the MRT directly from the hotel's basement level for seamless travel across Singapore.

  • Extensive daily buffet breakfast spread

    Sample a wide variety of Western and Asian dishes at the on-site buffet restaurant each morning.

  • Prime location on Orchard Road

    Walk to numerous shopping malls and entertainment venues directly from the hotel entrance.

  • Filtered tap water for drinking

    Guest rooms provide filtered tap water via a dedicated faucet rather than complimentary bottled water.

  • Limited privacy in bathroom design

    Guest rooms feature glass-walled bathroom partitions that offer minimal visual privacy between the sleeping and bathing areas.

JEN Singapore Orchardgateway by Shangri-La is a 4-star hotel located on Orchard Road. The hotel offers direct elevator access to Somerset MRT Station. Guests can experience robotic room service delivery and relax at the rooftop infinity pool on the 19th floor. Dining options include an extensive international buffet breakfast at Makan@Jen, which sources fresh herbs from the hotel's spice garden. The hotel has a review score of 8.8 based on over 20,000 reviews, with atmosphere, location, and pool highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Superior Twin Room

    • 1 2 Twin Beds
    • Sleeps 3
    • 291 sq ft

  • Panorama Club Room, 1 King Bed

    • 1 1 King Bed
    • Sleeps 4
    • 592 sq ft

  • Deluxe Room (Family)

    • 1 1 King Bed
    • Sleeps 4
    • 506 sq ft

  • Deluxe Room, 1 King Bed

    • 1 1 King Bed
    • Sleeps 4
    • 344 sq ft

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  • Free WiFi
  • Pool
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See prices from 12 sites
from$285

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Price trend

Based on lowest prices on trivago from the last 30 days
$635
$320
$0

Thu, 05/11/26

$313

Fri, 06/11/26

$302

Sat, 07/11/26

$302

Sun, 08/11/26

$302

Mon, 09/11/26

$302

Tue, 10/11/26

$307

Wed, 11/11/26

$309

Thu, 12/11/26

$313

Fri, 13/11/26

$306

Sat, 14/11/26

$306

Sun, 15/11/26

$314

Mon, 16/11/26

$523

Tue, 17/11/26

$556

Wed, 18/11/26

$578

Thu, 19/11/26

$389

Fri, 20/11/26

$353

Sat, 21/11/26

$306

Sun, 22/11/26

$303

Mon, 23/11/26

$327

Tue, 24/11/26

$359

Wed, 25/11/26

$362

Thu, 26/11/26

$360

Fri, 27/11/26

$304

Sat, 28/11/26

$303

Sun, 29/11/26

$306

Mon, 30/11/26

$304

Tue, 01/12/26

$306

Wed, 02/12/26

$308

Thu, 03/12/26

$333

Fri, 04/12/26

$329

Sat, 05/12/26

$307

Sun, 06/12/26

$303

Mon, 07/12/26

$302

Tue, 08/12/26

$303

Wed, 09/12/26

$303

Thu, 10/12/26

$303

Fri, 11/12/26

$306

Sat, 12/12/26

$303

Sun, 13/12/26

$303

Mon, 14/12/26

$303

Tue, 15/12/26

$307

Wed, 16/12/26

$326

Thu, 17/12/26

$406

Fri, 18/12/26

$406

Sat, 19/12/26

$434

Sun, 20/12/26

$409

Mon, 21/12/26

$405

Tue, 22/12/26

$387

Wed, 23/12/26

$350

Thu, 24/12/26

$374

Fri, 25/12/26

$372

Sat, 26/12/26

$374

Sun, 27/12/26

$371

Mon, 28/12/26

$372

Tue, 29/12/26

$373

Wed, 30/12/26

$568

Thu, 31/12/26

$635

Fri, 01/01/27

$384

Sat, 02/01/27

$313

Reviews

8.9
Excellent
based on 21,007 ratings from top 
sites
sites

Review summary

Summarized by AI from 1,000+ reviews

This hotel is a vibrant urban hub, ideal for sightseers, business travelers, and couples seeking a dynamic stay. Its prime location directly above the Somerset MRT station and integrated within the Orchard Gateway shopping mall offers unparalleled access to the city. The stunning rooftop infinity pool provides a refreshing escape with magnificent city views. Guests consistently praise the exceptional staff and service and the diverse breakfast buffet, featuring both Western and Asian delights. For a more exclusive experience, consider booking a room with Club Lounge access for a tranquil setting and quality food and drinks.

Rated above average for Singapore

Guest reviews

Excellent66%
Very good21%
Good8%
Fair2%
Poor3%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Property amenities

  1. Business center
  2. Entrance hall/lobby
  3. Express check-in/check-out
  4. Lift

For children

  1. Crib
  2. Childcare

Room amenities

  1. Bathtub
  2. Ironing board
  3. Openable windows
  4. Television

Sports facilities

  1. Bike rental
  2. Fitness

Hotel characteristics

  1. Family friendly

Wellness

  1. Bathrobe

Location

277 Orchard Rd, Singapore, 238858, Singapore

Highlight

Direct access to Somerset MRT

Board the MRT directly from the hotel's basement level for seamless travel across Singapore.

Distance from JEN Singapore Orchardgateway by Shangri-La

  1. 0 km from Somerset
  2. 0.8 km from Istana
  3. 1.6 km from Singapore (City center)
  4. 2 km from Chinatown
  5. 2.2 km from Esplanade Theatres on the Bay
  6. 2.2 km from Buddha Tooth Relic Museum
  7. 3.9 km from National Stadium
  8. 3.9 km from Singapore Indoor Stadium
  9. 5.3 km from Resorts World Sentosa
  10. 6.6 km from Haw Par Villa
  11. 12.6 km from Night Safari
  12. 13.3 km from Seletar Airport

Explore nearby attractions

Property info

277 Orchard Rd, Singapore, 238858, Singapore

Frequently Asked Questions about JEN Singapore Orchardgateway by Shangri-La

  • Is there a pool area at JEN Singapore Orchardgateway by Shangri-La?

    Yes, JEN Singapore Orchardgateway by Shangri-La offers 2 pool areas.

  • Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?

    No, JEN Singapore Orchardgateway by Shangri-La doesn’t allow pets.

  • Is parking available at JEN Singapore Orchardgateway by Shangri-La?

    Yes, JEN Singapore Orchardgateway by Shangri-La provides Parking for guests.

  • What time is check-in and check-out at JEN Singapore Orchardgateway by Shangri-La?

    Check-in at JEN Singapore Orchardgateway by Shangri-La is available from: . Check-out time is by .

  • Where is JEN Singapore Orchardgateway by Shangri-La located?

    JEN Singapore Orchardgateway by Shangri-La is located in 277 Orchard Rd, 238858, Singapore, Singapore.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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