Hiroshima no Oyado

The hotel offers a distinctive and memorable capsule experience, standing out for its unbeatable location directly opposite Hiroshima Station, making it an ideal choice for solo travelers and sightseers prioritizing convenience and accessibility. Guests frequently commend the hotel's impeccable cleanliness, the surprising comfort and spaciousness of the capsules, and the generous provision of complimentary amenities like drinks, ice cream, and breakfast. It's particularly well-suited for budget-conscious travelers and those seeking a unique, efficient stay. For a more restful experience, guests might consider requesting a lower bunk if available, and light sleepers could benefit from bringing earplugs due to occasional guest activity.

Facilities & Amenities
Guests consistently praise the comprehensive range of amenities provided, significantly enhancing their stay. A highly appreciated feature is the availability of complimentary drinks and ice cream during specific evening hours, which many found to be a delightful and unexpected bonus. The laundry facilities are available for guest use, with washers generally performing well, though the dryers are frequently noted to require an extended period to fully dry clothes. Secure lockers are provided for personal belongings, and there is also designated space for larger luggage, ensuring guests can store their items safely. While a common area is available, some guests expressed a desire for a more expansive lounge space. The hotel also offers free Wi-Fi for connectivity.

Cleanliness & Room Comfort
The cleanliness of the hotel, especially within the capsules and shared facilities, is consistently highlighted as exceptional, with guests frequently describing the spaces as immaculate and well-maintained. The capsules themselves are often praised for their surprising spaciousness and comfort, allowing guests to sit up and move with ease. While many guests find the beds adequate for a capsule experience, a common observation is that the mattresses can be thin or firm, which might impact the sleep quality for some individuals. Each capsule is thoughtfully equipped with a plug socket for charging, a television with headphones for personal entertainment, and a ventilation system to ensure air circulation. Despite efforts to maintain quiet, some guests noted occasional noise from other patrons or the automatic sliding doors, suggesting earplugs could be beneficial for light sleepers.

Dining & Food Quality
Guests consistently value the complimentary breakfast provided, which typically includes a selection of pre-packaged pastries and breads, complemented by warm drinks and juices. While acknowledged as a basic offering rather than a full hot meal, it is widely considered a convenient and good value way to start the day. A significant dining advantage is the presence of an okonomiyaki food court located on an upper floor within the same building, offering guests a readily accessible and authentic local food option. Furthermore, the hotel's location provides easy access to various other restaurants both within the building and in the immediate vicinity, catering to diverse culinary preferences. The availability of free drinks and ice cream in the common area, albeit with time restrictions, also enhances the overall guest experience.

Location & Accessibility
The hotel's location is consistently highlighted as its most significant advantage, being situated directly opposite Hiroshima Station. This prime position offers guests unbeatable access to all major transport options, including trains, buses, and trams, making it exceptionally convenient for exploring the city and undertaking day trips. Guests frequently commend its close proximity to extensive shopping areas, a wide array of restaurants, and numerous convenience stores. The ease of returning to the hotel quickly to store purchases in personal lockers before resuming activities is also appreciated. Furthermore, key attractions like the Peace Memorial Park are within walking distance, enhancing its appeal for sightseers. Parking is not a prominent topic in guest feedback.

Staff & Service
The staff at the hotel are largely commended for their friendliness, helpfulness, and accommodating approach. Many guests appreciate their patience and willingness to assist with various needs, including offering local recommendations. The check-in and check-out process is consistently described as easy and efficient, contributing to a smooth arrival and departure. Housekeeping staff are noted for their quiet and respectful bed-making practices, ensuring minimal disturbance to guests. While the majority of feedback is positive, some guests reported mixed interactions, occasionally encountering staff perceived as less engaged or having limited English proficiency. Despite these isolated comments, the overall attentive service generally enhances the guest experience.

Additional Information
The hotel provides several thoughtful additional amenities that enhance the guest experience, such as the daily provision of fresh towels and pajamas. The bathroom facilities are notably well-equipped, offering not only standard toiletries like shampoo, conditioner, and liquid soap but also a comprehensive range of items including hairdryers, straighteners, facial creams, washes, brushes, and hair bands, particularly appreciated in the women's section. Guests can also enjoy the use of a massage chair for relaxation after a day of exploring. It is important for guests to note the hotel's specific policy regarding check-in times, as adherence is required. The hotel is also observed to attract a predominantly Japanese clientele, contributing to a more authentic local experience.