Hotel Engelberg das Trail Hotel

This charming, family-run hotel is celebrated for its warm and welcoming hosts and its central location, making it a memorable stay for many. Guests consistently highlight the exceptional friendliness of the staff, the hotel's cleanliness, and the quality of the breakfast. It is an ideal choice for ski tourists, hikers, and trekkers seeking a cozy base, as well as for couples and families looking for a personal and attentive experience. The hotel's traditional charm combined with dedicated service creates a highly comfortable atmosphere. To enhance your stay, consider inquiring about the owners' recommendations for local excursions or alternative hiking routes, and note that rooms at the back of the hotel are often quieter.

Facilities & Amenities
Guests appreciate the practical amenities available, especially for those engaging in outdoor activities. The hotel offers convenient ski storage facilities, ensuring equipment is safely kept. For families, a dedicated children's playroom provides entertainment for younger guests. Many reviews mention the inviting bar area, which includes an outside balcony where guests can relax and observe the village life. Some rooms are thoughtfully equipped with a foot roller, a welcome feature for guests after long days of hiking. While most guests find the Wi-Fi generally available, a few noted temporary connectivity issues, which the hotel actively addresses.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests describing rooms as exceptionally clean and spotless. While some note the decor has a more traditional or "dated" feel, it is always well-maintained and contributes to the hotel's charm. Comfortable beds are frequently mentioned, ensuring a restful night's sleep. Rooms are generally found to be spacious, with even single rooms often exceeding expectations. Many rooms feature a balcony, allowing for fresh air and views. The immaculate bathrooms are also a highlight. Most guests find the rooms quiet, particularly those located at the back of the hotel, though some mentioned that hallways could be dark at night, an issue the staff promptly addressed.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight, described as plentiful, fantastic, and offering excellent variety. Guests particularly appreciate the focus on organic and local products, including fresh fruit, nuts, and a good selection of bread. Some reviews mention the availability of homemade smoothies and teas. The hotel's restaurant also receives strong recommendations for its delicious dinner options and excellent cuisine, often featuring local specialties and a well-assorted wine list, providing good value. For early risers, the hotel can arrange a special in-room breakfast, and lunchboxes for hikers are a popular offering. Guests should note the restaurant may have specific closing days.

Location & Accessibility
The hotel boasts an excellent central location directly on the main shopping street of the village, making it highly convenient for exploring. Guests find it an easy walk to the train station and within simple walking distance to the main ski lifts and gondolas. For those preferring not to walk, a bus service to the lifts is conveniently located nearby. The hotel's position in a pedestrian zone contributes to a pleasant atmosphere, and despite its central setting, many guests report quiet rooms, especially those facing away from the main street. It is also a very short walk to the local monastery, adding to its accessibility for sightseeing.

Staff & Service
The staff and owners at this hotel consistently receive glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm and welcoming reception from the moment of arrival. The owners, Nadia and Thomas, are particularly commended for their engaging and passionate approach to hospitality, often going the extra mile to assist guests with recommendations for excursions and hiking routes. The quick check-in process and the staff's willingness to accommodate requests contribute to a seamless experience. Many guests noted the staff's consistent smiles and proactive approach, making every interaction pleasant and memorable.

Additional Information
This hotel is a truly family-run establishment, which significantly contributes to its unique and welcoming atmosphere. Guests appreciate the traditional charm of the property, which is undergoing gradual renovations, with some areas updated while others retain their classic character. The hotel maintains a pet-friendly policy, warmly welcoming dogs. Guests should be aware that while Wi-Fi is generally available, there have been occasional service interruptions due to external factors like electrical storms. The hotel is known for its flexibility, accommodating last-minute bookings and special requests, such as providing early breakfast for guests participating in events.