Hotel Element

The hotel's central location and complimentary in-room breakfast are frequently highlighted by guests, along with the helpfulness of the staff. This combination allows for convenient access to nearby attractions and a comfortable start to the day. While many guests appreciate these aspects, some have noted issues with room size and cleanliness, creating a mixed experience. The hotel is generally considered to be a good option for those prioritizing location and service, but potential guests should be aware of potential drawbacks.

Several guests mentioned the convenience of Wi-Fi availability, though some experienced intermittent connectivity issues requiring frequent reconnection. The absence of an elevator was noted by some, which could be a concern for guests with mobility issues or heavy luggage. While some guests appreciated the availability of snacks and drinks at the reception, others noted the lack of certain amenities in the rooms, such as bathrobes and toothbrushes. The hotel offers breakfast service directly to the rooms, which is appreciated by many, but the lack of a dedicated dining area or sufficient seating in some rooms was a recurring concern.

Many reviewers praised the clean rooms and fresh linens, highlighting the efforts of the housekeeping staff. However, recurring complaints about cleanliness included dust in some rooms, stained or damaged bedding, and mold in the bathrooms. Some guests also reported issues with unpleasant odors in the hallways or bathrooms. The comfort of the beds was generally well-received, but a few guests mentioned the lack of extra blankets or pillows. The room layout was criticized by some, particularly the small size of the bathrooms and the positioning of the toilet in relation to the door.

The in-room breakfast service was a recurring positive point, with guests appreciating the variety and quality of the food. Many reviewers enjoyed the convenience of having breakfast delivered to their rooms at a pre-arranged time. However, some guests noted the limited seating in the rooms, making it difficult to comfortably enjoy the meal, especially for couples. While the breakfast selection was generally praised, a few guests mentioned the lack of options for those with dietary restrictions. Some reviewers also noted that the breakfast menu could become repetitive for longer stays.

The hotel's central location is consistently praised, with many guests highlighting its proximity to major attractions like Red Square and the Kremlin. Its location near various restaurants and cafes was also appreciated. The hotel's location in a relatively quiet area, despite being in the city center, was a plus for many guests. While the location is convenient for exploring the city, some guests noted that the nearest metro station is a bit of a walk.

The friendly staff was a recurring highlight in many reviews, with guests appreciating their helpfulness and responsiveness. Several guests specifically mentioned the reception staff's willingness to assist with various requests, such as finding currency exchange options. The staff's positive attitude and willingness to go the extra mile were frequently mentioned as contributing to a pleasant stay.

Several guests commented on the small room size, particularly in the standard rooms, which some found cramped for two people. The limited space in the bathrooms was also a recurring concern. Some guests also mentioned that the rooms could be dark, even during the day. The lack of storage space in some rooms was also noted as an inconvenience.

Overall, guests express mixed sentiments regarding the hotel's value and their overall satisfaction. While many appreciate the central location and friendly staff, recurring issues with room size, cleanliness, and certain amenities impact the overall experience. The hotel appears best suited for solo adventurers or business travelers who prioritize location and are less concerned about spacious accommodations.