Eagle Point Beach and Dive Resort

This resort offers a memorable escape, primarily distinguished by its spectacular ocean views and direct access to a vibrant house reef, making it a prime destination for snorkelers and divers. Guests are consistently captivated by the picturesque scenery, especially the stunning sunsets visible from various points across the property. While the facilities are noted as being older, the natural beauty and marine life provide a unique draw. The resort is particularly well-suited for nature lovers and couples seeking a peaceful, secluded retreat, as well as groups looking for team-building activities. To enhance your stay, guests are advised to bring aqua shoes for comfortable exploration of the rocky shoreline and to be prepared for the unique shuttle service required for access to the property.

Facilities & Amenities
The resort features several swimming pools, including a unique saltwater pool that houses marine life, and a kiddie pool with a slide, providing options for relaxation and recreation. A dedicated dive center on-site is a significant draw for underwater enthusiasts, offering convenient access to the rich marine environment. For indoor entertainment, a pool table and table tennis are available, though some guests note the equipment is in need of refurbishment. Rooms are generally equipped with a kettle, refrigerator, and complimentary bottled water. However, guests frequently mention that Wi-Fi is not freely available in the rooms and often requires an additional charge per device, with connectivity being weak or limited to public areas like the restaurant and reception.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many rooms are described as spacious, often featuring balconies that offer captivating ocean views, and some guests found the beds comfortable with functional air conditioning. However, a significant number of reviews highlight that rooms appear old and outdated, with recurring issues such as unpleasant smells (including sewage or mustiness), visible dirt, and the presence of cockroaches and ants. A common complaint is the lack of hot water in showers and low water pressure. Some guests also experienced unstable electricity and noted the absence of amenities like a hair dryer or slippers.

Dining & Food Quality
Feedback regarding dining at the resort is notably mixed. While some guests found the food quality to be delicious with generous servings, praising specific dishes like fish tacos, fresh mango shakes, and grilled fish, many others expressed significant disappointment. The food is frequently described as overpriced, underwhelming, bland, or having limited options, with common complaints about items being "sold out." Specific issues include frozen pizza, overly oily vegetables, undercooked fish, and unappetizing meat dishes. The restaurant service can also be slow, and guests are advised that a strict no outside food and drinks policy is enforced, often with high corkage fees.

Location & Accessibility
The resort's remote location is a key aspect of its appeal for those seeking peace and quiet, offering stunning views and direct access to a house reef for snorkeling. However, this seclusion comes with accessibility challenges. Guests report steep roads and a treacherous drive to reach the property, often requiring a unique and sometimes unsettling shuttle service from a designated parking area. This challenging terrain, characterized by many steep stairs and minimal accessible pathways, makes the resort not recommended for persons with physical disabilities or mobility challenges. Furthermore, the resort does not have a natural sandy beach directly on-site; access to one typically requires an additional, often expensive, boat trip to Sepoc Island.

Staff & Service
The staff at the resort generally receive positive remarks, with many guests commending their friendly, accommodating, helpful, polite, attentive, and courteous demeanor. Numerous reviews highlight staff members going out of their way to assist guests and ensure a pleasant stay. However, there are also consistent reports of poor service experiences, including unprofessional attitude, a notable lack of coordination among staff, and slow service in the restaurant and during the checkout process. Some guests felt that staff were unresponsive to requests or prioritized other guests, and the absence of in-room phones coupled with weak mobile signals made it difficult to communicate with the front desk.

Additional Information
Guests should be aware of several specific policies and conditions during their stay. The resort enforces a strict no outside food and drinks policy, which can lead to unexpected charges. Wi-Fi charges are applied per device for in-room access, as free Wi-Fi is typically only available in common areas. Frequent power outages are also noted by guests, which can disrupt the stay. The checkout process has been a recurring point of frustration for many, often involving lengthy waits and detailed checks, including towel counting. Furthermore, some guests have reported issues with mosquitoes and flies within the premises, particularly in dining areas.