Comfort Inn & Suites Edmonton International Airport

This hotel is highly regarded for its comfortable beds and convenient airport shuttle service, making it a popular choice for travelers. Its consistent cleanliness and the generally friendly staff contribute significantly to a positive guest experience. Many appreciate the included breakfast, which offers a hot start to the day. The hotel's location, particularly its proximity to the airport, is a major draw for overnight connections and business travelers. It is also well-suited for families due to its amenities like the pool and the overall comfortable environment. For an enhanced stay, guests might consider checking the operational status of the pool and hot tub upon arrival and requesting a room away from the train tracks if sensitive to noise.

Facilities & Amenities
Guests frequently highlight the hotel's pool and hot tub as enjoyable amenities, though some have noted issues with the hot tub temperature or occasional closures. The fitness center is available for those wishing to maintain their routines. The hotel provides free Wi-Fi, which is generally reliable for staying connected. While not all rooms include a microwave, a communal one is accessible near the dining area for guest convenience. Easy parking is consistently praised, with ample space and the added benefit of block heater receptacles for vehicles during colder months, a thoughtful touch for the local climate.

Cleanliness & Room Comfort
The hotel generally receives high marks for its clean rooms, with many guests describing them as spotless and well-maintained. The comfortable beds are a standout feature, frequently mentioned for ensuring a restful night's sleep. While most experiences are positive, a few isolated instances of minor cleanliness issues, such as overlooked items or handprints, have been reported. Some guests note that the televisions are older with limited channels and no streaming services. Noise levels can be a concern for some, particularly from the nearby train tracks or the elevator chimes, though many rooms are described as quiet. The bathroom facilities are generally spacious and well-equipped.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, often described as hot, satisfying, and offering a decent variety. Typical items include omelets, sausages or bacon, waffles, and a selection of breads, cereals, and juices. While the quality is generally appreciated, some guests express a desire for more breakfast variety, especially for longer stays or specific dietary needs. The coffee receives mixed reviews, with some finding it good and others less so. The breakfast area can become quite congested, particularly around the popular waffle maker, leading to queues during peak times.

Location & Accessibility
The hotel's central location is highly valued, especially its close proximity to the airport, making it ideal for travelers with early flights or late arrivals. A complimentary airport shuttle service is provided, though some guests note it operates hourly and can sometimes be slow. While situated in an industrial area, the hotel offers convenient access to various nearby amenities, including Tim Hortons, A&W, gas stations, and a liquor store, all within walking distance. However, some guests report noise from the adjacent train tracks, particularly at night. Parking is readily available and free, adding to the convenience for those traveling by car.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature, with many guests highlighting their willingness to go "above and beyond." The check-in process is frequently described as quick and efficient. Guests appreciate the attentive service from various team members, including those at the front desk and in housekeeping. While the majority of feedback is overwhelmingly positive, a small number of guests have reported isolated instances of unhelpful or rude interactions with specific front desk personnel, particularly concerning booking discrepancies or hotel policies. Overall, the staff's dedication to providing excellent service is a recurring theme.

Additional Information
Guests should be aware that while the hotel generally maintains a high standard of cleanliness, some isolated incidents have been reported. The hotel offers a communal microwave for guest use, which is helpful as not all rooms are equipped with one. For those traveling with vehicles, the availability of block heater receptacles in the parking lot is a practical feature during colder weather. The hotel also provides board rooms, making it suitable for business meetings or staff retreats. It's advisable to confirm specific amenities or policies, such as the pet-friendly policy, directly with the hotel, as guest experiences regarding these can vary.