City Suites Taipei Nandong

This hotel is frequently praised for its spacious rooms and its excellent location, particularly its close proximity to the Raohe Night Market, which is a major draw for many guests. It offers a comfortable base for families due to its ample room size and for sightseers and business travelers who appreciate the convenience of accessing local attractions and transport links. Guests often highlight the generally friendly and helpful staff as a significant positive aspect of their stay. To enhance your experience, consider requesting a room on a higher floor to potentially mitigate noise, and be sure to take advantage of the complimentary 24-hour self-serve coffee and drink station in the lobby.

Facilities & Amenities
The hotel provides a comfortable and welcoming lobby area where guests can relax. A highly appreciated amenity is the 24-hour self-serve coffee machine and drink station in the lobby, offering hot coffee, tea, and juice, which many find to be a thoughtful and convenient touch. For smokers, there is a designated outdoor smoking area with seating. Guests consistently find the Wi-Fi reliable throughout the property. While the hotel does not feature a gym or swimming pool, and there is no on-site restaurant for lunch or dinner, guests can find a nearby laundry mat for their convenience. Some guests noted that the elevator felt old and noisy.

Cleanliness & Room Comfort
Most guests find the rooms to be spacious and generally clean, often appreciating the high ceilings that contribute to an open feel. The comfortable beds and quality linens are frequently mentioned, ensuring a restful sleep for many. Many rooms feature large bathrooms, some equipped with a Japanese toilet and separate tubs and showers. In-room amenities typically include a kettle, small refrigerator, and hairdryer. However, feedback on cleanliness and comfort is mixed. Some guests reported issues such as dust, yellowish stains in bathrooms, worn furnishings, and a mold smell in certain areas. Noise can be a significant concern due to thin walls, with guests hearing hallway noise, neighbors' conversations, and doors slamming. Some rooms, particularly those in the basement, lack a window, and a few have an unusual bathroom design with no door or an open ceiling, impacting privacy. Issues with air conditioning (too cold or not strong enough) and a lack of outlets by the bed were also noted.

Dining & Food Quality
The hotel's breakfast receives varied feedback, though many guests appreciate its inclusion and the convenience it offers. Some describe the breakfast as sumptuous and diverse, with options changing daily, including both Western and Chinese cuisine. A particular highlight for some is the Hainanese Chicken Rice made to order. However, other guests found the breakfast to be disappointing with limited choices, especially for European tastes, and noted that food items were sometimes not hot or were not refilled promptly. The coffee and tea options are generally well-received. It is important to note that the hotel does not offer lunch or dinner service, directing guests to nearby dining establishments.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it a popular choice for exploring the city. Its most celebrated feature is its close proximity to the Raohe Night Market, which is typically a short 5 to 10-minute walk away, allowing guests easy access to local food and culture. The Songshan MRT station and train station are also conveniently located within a 10-minute walk, providing excellent connectivity to other parts of Taipei. Numerous bus stops are found nearby, further enhancing accessibility. Guests appreciate being within easy reach of Taipei 101, local restaurants, convenience stores, and a supermarket. While the location is generally praised, some guests found it a bit far from the main city center or noted a lack of shops directly surrounding the hotel. Parking is not provided by the hotel and can be difficult and expensive in the area.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive service provided by the front desk and housekeeping teams, noting their willingness to go above and beyond to ensure a comfortable stay. The check-in and check-out processes are generally described as quick and smooth. Staff members are often commended for providing directions, assisting with laptop issues, and accommodating room change requests. Housekeeping is typically efficient, providing daily cleaning and refreshing amenities. While the vast majority of feedback is positive, a few guests reported isolated instances of staff being less warm or helpful, or experiencing cultural misunderstandings.

Additional Information
Guests should be aware of certain aspects that may impact their stay. Some reviews indicate a future policy change where the hotel will no longer provide certain toiletries in the rooms, so guests may need to bring their own. A recurring minor complaint is the absence of towel hooks in the bathrooms, which can be inconvenient for hanging towels for reuse. The hotel's 24-hour self-serve drink station in the lobby is a unique and much-appreciated feature, offering complimentary hot and cold beverages. Additionally, the hotel provides a convenient outdoor smoking area within the lobby premises, which is a thoughtful inclusion for guests who smoke.