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Hotel Casa del Rio (Malacca, Malaysia)

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Hotel Casa del Rio (Malacca, Malaysia)

About Casa del Rio

Commanding a position of pride on the banks of the Melaka River, a short stroll from the heart of old Melaka, the 66-room, 5-star Casa del Rio, a luxury boutique hotel, features meeting facilities, a fitness gym with workout room, a spa, a rooftop infinity pool, water-front dining, free self-parking, and free Wi-Fi. Bright and cheerful with a pleasing earth-tone decor, guest rooms and luxury suites provide all the amenities required for an enjoyable and memorable stay including premium bedding, luxury linens and en suite bathrooms with complimentary designer toiletries. Casa del Rio features a 24-hour multi-lingual reception desk, a concierge service, tour desk and secure luggage storage. Offering river views, dining and drink options include the River Grill, the River Cafe, Bar Rio, and Bar Sol. Room service is available 24-hours. It’s a two-minute walk from the property to famous Jonker Street with shops, cafes, and nightly entertainment.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.2
trivago Rating Index based on 825  reviews from:
  • Hotels.com(9.2/10)
  • LocationExcellent  (9.4 / 10)
  • RoomsExcellent  (8.8 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews

positive:

Brilliant Choice For Business Travelers

Opulent guest room and suite amenities include contemporary furniture with a work desk, a flat-screen television with satellite channels, iPod dock, DVD player, coffee and tea making facilities, mini fridge, and en suite bathrooms with complimentary toiletries. Upgrade to a suite for a fully equipped kitchenette, lounge area with sofa bed and a balcony with a river view.

positive:

First Class Amenities

Guests note Casa del Rio Melaka is is well maintained, spotlessly clean with everything tidy and in good repair. The guest accommodation feature premium bedding, luxury linens, and a pillow menu to ensure a fine night's sleep. Guests note that they had a enjoyable and memorable stay and will return.

positive:

Luxury Retreat

With stellar spa services, a first-class gym, multiple restaurants and bars, and elegant amenities, Casa del Rio Melaka totally lives up to its fine reputation. The rooms are spotlessly clean and comfortable. Guests comment that they will highly recommend the venue to family, friends and business associates.


Negative Reviews

negative:

Distracted Staff

Several guests comment that the registration process was slow, noting additional personnel on the desk during busy times would alleviate the problem. Hotel guests comment that the service staff is attentive, accommodating and helpful, however staff seems overworked and distracted, forgetting items in the dining room and delays in guest request responses.

negative:

Breakfast Could Be Better

Guests comment that the breakfast buffet could be better, noting a lack of variety and excessively salty food. Guests comment that a wider selection of fresh fruits would be appreciated, noting they felt the breakfast was overpriced for the quality of food options offered.

negative:

Could Be Better For The Price

Several guests advise that while they had an overall positive experience, the hotel was overpriced. Guests noted they felt that some areas of service could be improved and were dismayed that the pool was cleaned while guest were using the facility, noting that the pool should have been shut down during the night hours for service rather than interrupt times when guests wished to sunbathe and swim.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Body treatments
Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Express check-in
  4. Lift
  5. Gym
  6. Terrace
  7. Porter service
  8. Hotel bar
  9. Pool bar
  10. Non-smoking rooms
  11. Computer with Internet
  12. Restaurant
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Electric kettle
  7. Air conditioning
  8. Minibar
  9. Desk
  10. Sitting area
  11. Telephone
  12. Safe
Sports facilities
  1. Bike rental

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

88, Jalan Kota Laksamana , 75200 , Malacca , Malaysia
Telephone: +60(6)2896888 | Fax: +60(6)2896999 | 

Frequently Asked Questions about Casa del Rio

  • Is there a pool area at Casa del Rio?

    Yes, Casa del Rio offers 1 pool area.

  • Are pets allowed at Casa del Rio?

    No, Casa del Rio doesn’t allow pets.

  • Is parking available at Casa del Rio?

    No, Casa del Rio doesn’t provide parking.

  • What time is check-in and check-out at Casa del Rio?

    Check-in at Casa del Rio is available from: . Check-out time is by .

  • Where is Casa del Rio located?

    Casa del Rio is located in 88, Jalan Kota Laksamana, 75200, Malacca, Malaysia.

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