Antica Locanda dei Mercanti

This hotel offers a unique charm of being housed within a historic palazzo, providing a blend of old-world elegance and modern comfort. Its signature feature is its spacious rooms, many of which boast private terraces, creating a tranquil oasis in the heart of the city. The property is ideally suited for couples seeking a romantic and quiet escape, sightseers who wish to explore Milan's main attractions on foot, and business travelers valuing a central yet peaceful base. Families also find the large rooms accommodating. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the exceptionally attentive staff. To enhance your stay, consider requesting a room with a private terrace for a delightful outdoor space, and be prepared for the hotel's discreet and somewhat unconventional entrance, which adds to its unique character.

Facilities & Amenities
The hotel offers a range of amenities that contribute to a comfortable stay. Many rooms feature a convenient kitchenette, though some guests note that the items provided can appear dated. While the hotel does not have a traditional lounge area, the private terraces available with some rooms serve as a wonderful alternative for relaxation and enjoying the city views. Access within the building is provided by a tiny elevator, which some guests find charming but note it requires navigating a short flight of stairs to reach the reception level. Guests generally find the Wi-Fi connectivity reliable, allowing them to stay connected throughout their visit.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its spotless cleanliness and the overall comfort of the rooms. The spacious rooms are a recurring highlight, often described as bright, airy, and tastefully decorated. Feedback on bed comfort is mixed; while many guests report comfortable sleeping experiences, a notable number found the mattresses to be quite firm, akin to sleeping on a board, with some wishing for a softer option or a mattress topper. Noise levels are generally low, contributing to a quiet stay despite the central location, though a few guests reported occasional disturbances from street noise, neighboring apartments, or early morning city operations. Rooms are equipped with effective air conditioning, and the bathrooms are typically spacious with good water pressure, though some are noted as small or lacking certain accessories like a bidet or ample towel hooks.

Dining & Food Quality
The breakfast service consistently receives high praise from guests, often described as delicious, excellent, and a highlight of their stay. It typically includes a simple yet fresh selection, with many appreciating the homemade cakes and pastries, fresh orange juice, and good quality coffee. Guests can also enjoy eggs cooked to order, adding a personalized touch to their morning meal. While the breakfast is generally well-regarded for its quality, some guests note that the variety is somewhat limited compared to larger hotels, with certain items like charcuterie or cheese incurring an additional charge. The breakfast area itself is described as pleasant, combining old and modern aesthetics.

Location & Accessibility
The hotel boasts an exceptional central location, placing guests within easy walking distance of Milan's most iconic attractions, including the Duomo, Castello Sforzesco, La Scala, and the vibrant shopping districts of Via Dante and Brera. Despite being in the heart of the city, the hotel is tucked away on a quiet street, offering a peaceful retreat. It is also conveniently located near Cadorna train station, providing easy access to the airport via the Malpensa Express. However, guests frequently mention that the hotel can be tricky to find due to its inconspicuous entrance within a larger building, often requiring advance instructions. Access involves navigating a short flight of stairs to reach the reception, and the tiny elevator may not accommodate large luggage or multiple people simultaneously.

Staff & Service
The staff at this hotel consistently receives glowing reviews for their exceptional friendliness, attentiveness, and professionalism. Guests frequently highlight their willingness to go above and beyond, providing helpful advice on local attractions, restaurant recommendations, and assisting with taxi arrangements or luggage. The quick check-in process is also appreciated. Many guests feel a strong sense of personalized service, noting how the staff makes them feel welcome and at home, contributing significantly to a positive and memorable experience. Their helpful and kind demeanor is a recurring theme, making guests feel well cared for throughout their stay.

Additional Information
This property offers a distinctive experience, as it is housed within a historic building or palazzo and operates more like an apartment or Airbnb than a conventional hotel, occupying several floors within a larger residential and commercial complex. Guests should be aware of the unconventional entrance, which can be discreet and requires navigating a common lobby and staircase before reaching the reception area. Some reviews mention a thoughtful pet-friendly policy, with personalized touches like framed photos of guests' pets in their rooms. The unique structure contributes to its charm, offering a more intimate and authentic feel compared to larger, more traditional hotels.