Chekhoff Hotel Moscow Curio Collection By Hilton

The hotel offers a unique blend of central location and a cozy, boutique atmosphere, making it a memorable choice for many guests. Its signature feature is its ability to provide a quiet retreat despite being situated in the heart of the city, appealing to those seeking both accessibility and tranquility. Guests frequently highlight the exceptional staff service and the hotel's impeccable cleanliness as key strengths. This establishment is particularly well-suited for couples looking for a romantic and peaceful getaway, as well as repeat guests who appreciate its consistent quality and attentive approach. While some rooms are noted for their compact size, the overall comfort and modern design are generally well-received. To ensure the best experience, guests are advised to clarify room specifics, such as size and view, upon booking, and to be mindful of potential noise from adjacent rooms or service areas.

Facilities & Amenities
The hotel's lobby and bar areas receive mixed feedback, with some guests finding the layout cluttered and reminiscent of a public space rather than a luxury hotel entrance, while others appreciate the bar's offerings and its 24/7 availability. Despite some criticisms regarding the bar staff's cocktail-making skills, the general ambiance is often described as pleasant. The hotel is consistently praised for being a well-maintained property with fresh renovations, contributing to a positive overall impression. However, specific amenities like the fitness center are noted as being quite small, typically comprising only a treadmill and some dumbbells, which may not meet the expectations of all guests. The availability of parking is a recurring concern, with many reviews highlighting its absence or limited capacity, which can be inconvenient for those traveling by car.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless, well-maintained, and having a fresh feel. The beds are frequently highlighted for their comfort, ensuring a restful night's sleep for most visitors. However, room size is a significant point of contention; many guests found standard rooms to be quite small, even tiny, with some likening them to cramped spaces. The bathrooms also receive mixed reviews, often described as very small, though generally clean, with some isolated reports of mold or broken shower thresholds. A notable issue is noise levels, with numerous complaints about poor soundproofing; guests frequently report hearing conversations, movements, and even barking dogs from adjacent rooms, as well as noise from street traffic, service elevators, and poorly functioning air conditioning or ventilation systems. Room amenities vary, with some rooms lacking a coffee machine or offering only basic, low-quality toiletries, and lighting is sometimes described as insufficient.

Dining & Food Quality
Feedback on the hotel's dining options is notably mixed. The breakfast receives both high praise for its excellent variety, freshness, and quality, with some guests describing it as "impeccable" and "delicious," offering a wide array of choices including hot dishes and good coffee. However, a significant number of guests found the breakfast to be disappointing, describing it as poor, limited in selection, repetitive, and not meeting the standards expected of a five-star establishment, with specific complaints about the quality of items like sausages and bread, and the absence of champagne. The hotel's restaurant and bar also elicit varied opinions; while some commend the delicious food, good menu, and pleasant atmosphere, others report issues such as slow service, unappetizing dishes, and even foreign objects found in food. Room service is generally well-regarded for its efficiency and 24/7 availability, providing a convenient dining option for guests.

Location & Accessibility
The hotel's central location is overwhelmingly praised as one of its strongest assets, placing guests in the heart of the city while maintaining a surprisingly quiet atmosphere. Many guests appreciate its proximity, allowing for walking distance to major attractions and easy access to various points of interest. The convenience of being very close to a metro station is frequently highlighted, enabling quick and efficient travel throughout the city. While the hotel is not directly adjacent to the Red Square, its excellent public transport links ensure that popular landmarks are easily reachable. The area is also noted for being convenient for taxi services, further enhancing accessibility. The primary drawback mentioned regarding location is the consistent issue of limited parking or its complete absence, which can be a significant inconvenience for guests arriving by car.

Staff & Service
The hotel's staff consistently receives exceptional praise, with guests frequently highlighting their friendliness, professionalism, and attentiveness. Many reviews commend the team for going "above and beyond" to ensure a comfortable and enjoyable stay, often describing interactions as warm, helpful, and responsive. The check-in process is generally reported as quick and smooth, contributing to a positive first impression. Guests appreciate the staff's willingness to assist with various requests, from providing local insights and recommendations to handling specific needs promptly. While the overall sentiment is overwhelmingly positive, a few isolated comments mention instances of slow service in the restaurant or a perceived lack of engagement from some staff members. However, the dedication of the concierge service and the general helpfulness of the reception and cafe staff are recurring themes, underscoring a commitment to excellent guest relations.

Additional Information
Several guests note that the hotel's perceived star rating may not align with their expectations, suggesting it feels more like a four-star property rather than a five-star one, particularly concerning room size and certain amenities. A significant safety concern raised by some reviews is the cluttered fire escape, which was reportedly obstructed with hotel items, posing a potential hazard. Issues with the hotel application for ordering food were also reported, including system glitches leading to unfulfilled orders. Furthermore, the dry cleaning service received negative feedback, with instances of items being returned with detergent marks, scorched, or overcharged. While the hotel is pet-friendly, one review mentioned a constantly barking dog in an adjacent room, indicating potential noise disturbances for other guests. Despite these points, the hotel often provides complimentary perks such as late check-out or small fruit plates as apologies for inconveniences, and is a popular choice for wedding photo shoots due to its appealing interior.