Casa Blanca Boutique Hotel - SHA Plus

This charming boutique hotel, nestled in the vibrant heart of Old Phuket Town, offers a unique blend of Sino-Portuguese architecture and modern comfort, making it a memorable stay for its guests. Its central location is consistently highlighted as a signature feature, providing unparalleled access to the area's rich history, bustling markets, and diverse culinary scene. The hotel is an ideal choice for sightseers and explorers eager to immerse themselves in local culture, as well as couples seeking a romantic getaway amidst historic charm. Families also find it accommodating, with staff often going the extra mile to assist. Guests frequently commend the hotel's spotless cleanliness and the exceptional friendliness and helpfulness of its staff, who are noted for their attentive service. While most rooms offer a peaceful retreat, some street-facing accommodations can experience noise from nearby establishments. To ensure a quieter experience, guests are advised to request a room overlooking the courtyard, and to leverage the staff's extensive local knowledge for personalized recommendations.

Facilities & Amenities
The hotel's unique Sino-Portuguese decor and beautifully restored architecture create an inviting and atmospheric environment, with guests consistently appreciating the charming design and vibrant feel throughout the property. A notable feature is the small pool, often described as a refreshing oasis for cooling off after a day of exploring, providing a welcome escape from the city heat. While generally well-received, a few guests have occasionally noted concerns regarding its cleanliness or a peculiar smell. The hotel also provides various seating areas in the lobby and courtyards, offering comfortable and aesthetically pleasing spaces for relaxation or work. Guests should be aware that the elevator is primarily designated for luggage transport, meaning guests will typically use the stairs to access upper floors, which some find inconvenient. Despite this, the overall ambiance and available amenities contribute positively to the guest experience, enhancing the hotel's boutique appeal.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spotless cleanliness, with rooms frequently described as immaculate and well-maintained. Feedback on room size is mixed; while many find the rooms spacious and beautifully appointed with a charming, colorful aesthetic, some note that certain accommodations, particularly standard ones, can feel small. The beds generally receive positive comments for being comfortable, though a few guests found them less so. In-room amenities typically include a safe, kettle, and daily bottled water, with thoughtful touches like complimentary fruit and cake often appreciated. A significant point of discussion is noise levels, especially for street-facing rooms. While these rooms often feature triple-glazed windows and earplugs are provided, live music from nearby bars can still be audible until late at night. Conversely, rooms overlooking the courtyard are consistently reported as very quiet. Some minor issues noted include occasional hot water inconsistencies in showers or sinks, and less than ideal shower pressure or drainage.

Dining & Food Quality
Feedback on the hotel's breakfast is varied, with many guests describing it as basic, modest, or plain, suggesting that it "fills a hole" rather than being a highlight. It typically features continental options such as toast, coffee, fruit, and eggs cooked to order, with some mentioning cookies and muffins. While some guests find it sufficient for starting their day of sightseeing, others recommend exploring the numerous local cafes nearby for more diverse or substantial options. The breakfast service is generally available until late morning, which is appreciated by those who prefer to sleep in. Overall, while the breakfast is not consistently lauded for its quality or variety, it serves its purpose, and the hotel's prime location offers easy access to a wide array of external dining choices.

Location & Accessibility
The hotel's central location in the heart of Old Phuket Town is overwhelmingly praised as its strongest asset, placing guests within easy walking distance of numerous attractions, including the bustling Sunday night market, various shops, restaurants, and historic sites. This prime position allows for convenient exploration of the area's unique charm and vibrant atmosphere. While the hotel itself does not offer dedicated parking, guests note that taxis and public transport are readily available for travel to other parts of Phuket. Some guests mention the challenge of finding nearby parking for vehicles, and the limited time allowed for loading and unloading luggage directly outside the hotel. Despite the lack of on-site parking, the hotel's accessibility to public transport and its proximity to key landmarks make it an ideal base for urban exploration.

Staff & Service
The staff at this hotel consistently receive exceptional praise, with guests frequently highlighting their friendliness, helpfulness, and attentive service. Many reviewers describe the team as going "above and beyond," creating a warm and welcoming atmosphere. Guests appreciate the quick check-in process and the staff's willingness to assist with a wide range of requests, from organizing excursions and airport transfers to providing local recommendations and even playing with children. Specific examples of outstanding service include staff helping guests retrieve lost items, accommodating reservation changes, and offering thoughtful gestures like complimentary fruit, cakes, and daily water. The staff's dedication to ensuring a comfortable and enjoyable stay is a recurring theme, significantly enhancing the overall guest experience.

Additional Information
Guests should be aware of a specific key card policy that includes a penalty for lost cards. Additionally, the hotel has a toilet paper disposal policy requesting guests not to flush toilet paper down the toilet, a common practice in the region. The property has undergone ongoing renovations in certain areas, such as the foyer, which some guests noted during their stay. While the hotel aims for a quiet environment, particularly for courtyard-facing rooms, those on the street side may experience noise from nearby bars, for which earplugs are provided by the hotel. Some guests have also reported occasional issues with hot water availability or consistency in their rooms. The hotel's unique boutique charm and historic character are frequently mentioned as contributing to a memorable stay.