Best Western Air Hotel Linate

This hotel is highly regarded for its exceptional shuttle service to and from Linate Airport, making it an ideal choice for early flight travelers and business travelers seeking convenience. Guests consistently praise the friendly staff, the overall cleanliness of the premises, and the quality of the breakfast. Its strategic location near the airport, coupled with efficient transport links to the city center, also makes it suitable for sightseers looking to explore Milan without staying in the bustling downtown. To ensure a comfortable stay, guests are advised to utilize the reliable shuttle service for seamless airport and metro connections, and to consider requesting a room away from potential external noise sources.

Facilities & Amenities
The hotel offers a highly valued shuttle service that operates frequently and on-call, providing convenient transfers to Linate Airport and the nearby metro station. This service is a significant advantage for guests, ensuring easy accessibility. Parking is available, with both covered and uncovered options, though some guests find the spaces a bit tight for larger vehicles. While there is no swimming pool, the hotel does feature a fitness center, though some reviews indicate it may be closed or have limited equipment. The elevators are noted by some guests as being quite small, which can be challenging with luggage. Wi-Fi connectivity receives mixed feedback, with some finding it reliable and fast, while others experience frequent disconnections. A water dispenser in the lobby offers both still and carbonated water, and vending machines are available for quick snacks.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, describing rooms and common areas as spotless and well-maintained. Room comfort, however, receives mixed reviews. Many find the rooms comfortable, spacious, and well-equipped with amenities like large TVs, mini-fridges stocked with complimentary drinks, and kettles for coffee and tea. The bathrooms are often described as clean and modern, with some featuring spacious showers and complimentary toiletries. However, a notable concern is noise insulation; many guests report significant disturbance from corridors, neighboring rooms, and particularly from outside discos/nightclubs, especially on weekends, with bass vibrations impacting sleep. The hotel does provide earplugs to mitigate this issue. Some guests also mention air conditioning problems, with rooms being too warm or the system blowing directly onto the bed, and some beds are described as hard or pillows as thin.

Dining & Food Quality
The breakfast at the hotel is consistently highlighted as a major positive, with guests describing it as excellent, varied, and abundant. The buffet offers a wide selection of options, including fresh fruit, pastries, cereals, eggs, and cold cuts, providing a satisfying start to the day. While most guests praise the quality, some note that hot dishes can be cold or coffee is not always hot. The hotel's restaurant for dinner generally receives favorable reviews, with many guests finding the food delicious and the menu offering good quality options. Some guests, however, find the restaurant to be overpriced or the food not hot enough. A bar is also available, providing a pleasant atmosphere for drinks.

Location & Accessibility
The hotel's primary advantage is its strategic location in close proximity to Linate Airport, making it exceptionally convenient for travelers. A complimentary and highly efficient shuttle service operates regularly, providing quick transfers to and from the airport. This shuttle also connects guests to the metro station, specifically the M4 line, which offers direct and rapid access to Milan's city center and major attractions like the Duomo, typically within 15 minutes. While the immediate surroundings are somewhat isolated with limited dining or entertainment options, the reliable public transportation facilitated by the shuttle service ensures guests can easily explore the wider area.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the attentive service provided across all departments, from the reception team to the restaurant staff and shuttle drivers. The check-in and check-out processes are described as quick and efficient, contributing to a smooth experience. Many guests highlight the staff's willingness to assist with requests and provide useful information, such as directions and local recommendations. The shuttle service drivers are particularly noted for their efficiency and courteous demeanor, ensuring timely transfers. While a few isolated negative comments regarding specific staff interactions exist, the overwhelming sentiment is one of excellent and welcoming service.

Additional Information
A significant point for guests to be aware of is the potential for noise from nearby nightclubs or discos, particularly on weekend nights, which can cause considerable disturbance and even room vibrations. The hotel acknowledges this issue by providing earplugs in the rooms. For guests with early departures, the hotel offers a thoughtful early breakfast box, ensuring they have something to eat before their flights. The hotel's overall condition is described as somewhat dated or vintage in some areas, though many rooms have been renovated. The elevators are notably small, which can be inconvenient for guests with large luggage.