Atrium Hotel

This hotel is a popular choice for a relaxing getaway, particularly well-suited for families due to its vibrant animation team and excellent pool facilities, including a dedicated kids splash park. Its hillside location provides scenic views over the village and sea, creating a beautiful backdrop for a holiday. While many guests appreciate the tranquil setting, couples and solo travelers might find the lack of adult-only areas noticeable. To make the most of your stay, guests recommend utilizing the convenient shuttle service for trips to the town and beach, as the walk back can be quite steep. It's also advisable to pack mosquito repellent for the evenings, as they can be prevalent.

Facilities & Amenities
The hotel offers a variety of facilities designed for guest enjoyment. There are multiple swimming pools, including a large main pool and a specific children's pool with a splash park, though some guests noted the splash park features were not always operational or showed signs of wear like rust. Ample sun loungers and cabanas are available around the pool areas, ensuring guests can always find a spot to relax without needing to reserve. An on-site mini market is well-stocked with essentials and holiday items. For recreation, there's a games room with options like a pool table and table tennis, and outdoor courts for tennis and beach volleyball. However, guests should be aware that the hotel has no lifts, and navigating the property involves many steps, which may be challenging for those with mobility issues or pushchairs. Wi-Fi connectivity is generally poor, especially within the rooms.

Cleanliness & Room Comfort
Guests generally find the rooms and common areas to be clean and well-maintained, with daily housekeeping ensuring fresh towels and bedding. Room comfort, however, receives mixed feedback. Many guests praise the renovated rooms as modern, spacious, and equipped with comfortable beds, a mini fridge, coffee machine, and hairdryer. These rooms often feature a balcony with pleasant views. Conversely, some guests were allocated dated rooms with older furniture, reporting issues such as noisy air conditioning, hard mattresses, or problems with the toilet flush. A recurring comment mentions the shower design, often featuring a frosted glass panel or a single curtain, which can lead to a lack of privacy or water spilling onto the bathroom floor. Noise from adjacent rooms due to poor insulation was also noted by some.

Dining & Food Quality
The dining experience at the hotel garners varied opinions. Many guests describe the food as tasty with a good selection, particularly praising the fresh salads, fruits, and occasional seafood options like octopus and mussels. The desserts are frequently highlighted as delicious. However, a significant number of guests found the all-inclusive buffet to be repetitive, especially for lunch and dinner, often featuring similar meat options like chicken and pork, alongside chips and pasta. Some reported that hot food was often served lukewarm. The breakfast typically offers a wide variety but can become monotonous over longer stays. The snack bar offerings are generally considered limited, and the all-inclusive drinks are often described as generic and sugary. A common point of contention is the availability of water, with some guests noting a bad taste in the tap water provided and having to purchase bottled water.

Location & Accessibility
The hotel's location on a hillside provides guests with scenic views and a peaceful atmosphere, away from the immediate bustle of the town. It is approximately a 10 to 15-minute walk downhill to reach the town center and the beach. However, the return journey involves a steep uphill climb, which can be particularly challenging for families with young children or individuals with mobility issues. To alleviate this, the hotel offers a free daily shuttle bus service to and from the beach and town. It's important to note that the shuttle service typically concludes in the early evening, meaning guests wishing to enjoy dinner or drinks in town will need to walk back or arrange for a taxi. The beach itself is described as stony, and guests often recommend wearing swim shoes for comfort.

Staff & Service
The hotel staff consistently receives high praise from guests, with many highlighting their friendly, helpful, and attentive demeanor across all departments. The reception staff are frequently commended for their efficiency and willingness to assist with guest inquiries and requests. Bar staff are generally described as providing good service, though a few isolated comments mentioned instances of slow service or perceived unfriendliness. The restaurant staff are noted for their attentiveness during meal times. The cleaning ladies are appreciated for their thoroughness and daily room upkeep. A standout feature for many is the animation team, who are highly lauded for their engagement and energy. They organize a wide array of activities throughout the day and evening, including mini discos for children, yoga, water aerobics, and various games and quizzes for adults, contributing significantly to a lively and enjoyable atmosphere.

Additional Information
Guests should be aware that the hotel's design, with its numerous steps and lack of lifts, means it is not ideally suited for those with mobility issues or families with pushchairs. While the all-inclusive package is generally considered good value, some guests found the quality of certain food and drink items to be below expectations, occasionally leading to additional purchases. A deposit is required for pool towels, and there may be a charge for daily changes. Guests are advised to bring mosquito repellent for the evenings, as these can be prevalent in the area. The hotel maintains a relaxed atmosphere around the pool, with no issues reported regarding sunbed availability or reserving. Some guests experienced occasional power outages during their stay.