Art Deco Hotel Montana Luzern

The hotel offers a truly memorable experience, largely due to its spectacular lake views from an elevated position, a signature feature that captivates guests from their rooms, balconies, and dining areas. The hotel's Art Deco design provides a luxurious and elegant ambiance, complementing the breathtaking scenery. It is an ideal destination for couples seeking a romantic getaway, celebrating anniversaries or honeymoons, and equally suited for sightseers who appreciate convenient access to the city's attractions. The consistently exceptional staff and high level of service further enhance the stay. To maximize your experience, consider requesting a room on a higher floor for unparalleled vistas and take full advantage of the hotel's unique private funicular for effortless access to the waterfront.

Facilities & Amenities
Guests frequently praise the thoughtful in-room amenities, including Dyson hairdryers, Nespresso machines, and a comprehensive pillow menu, which contribute to a comfortable and personalized stay. Many of the premium suites boast a private hot tub on the balcony, offering a unique and luxurious way to enjoy the stunning views, though some guests reported occasional issues with the hot tub's heating. The hotel also features a sophisticated cigar and rum lounge, providing a distinct and relaxing atmosphere. Most guests appreciate the complimentary non-alcoholic mini-bar and snacks, ensuring refreshments are always at hand. While the hotel does not offer a traditional spa or swimming pool, its other unique offerings and proximity to the lake provide ample opportunities for relaxation and enjoyment.

Cleanliness & Room Comfort
Rooms are consistently described as spotless and beautifully decorated, reflecting the hotel's elegant Art Deco style and providing a luxurious and comfortable environment. Guests frequently highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. Many accommodations feature spacious balconies that offer breathtaking panoramic views of the lake and surrounding mountains, significantly enhancing the guest experience. The well-appointed bathrooms often include luxurious elements such as soaking tubs or expansive showers. While the majority of guests found their rooms quiet and conducive to relaxation, some reported minor disturbances from noise levels originating from outside or adjacent rooms. A few guests noted that some rooms felt smaller than anticipated or showed minor signs of wear in unrenovated areas.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its variety, quality, and the stunning lake views available from the restaurant, creating a delightful start to the day. Guests enjoy a substantial selection of fresh and delicious options, including chef-prepared eggs. The La Scala restaurant is highly praised for its exquisite cuisine, offering a fine dining experience with occasional live music. The Louis Bar and rooftop bar are popular venues, celebrated for their spectacular views, artfully crafted cocktails, and vibrant atmosphere, often featuring live jazz performances. Most guests found the overall food quality across all dining venues to be excellent, though some commented that dinner portions could be quite small. Room service is also available and noted for its efficiency and delicious offerings.

Location & Accessibility
The hotel boasts an excellent location, strategically perched on a hill, which provides panoramic views of the lake and mountains while maintaining a serene and quiet ambiance. A standout feature is its unique private funicular, offering convenient and rapid access to the waterfront and eliminating the need to navigate steep inclines. From the lake level, guests can enjoy a pleasant 10-15 minute scenic walk along the promenade to reach the Old Town and its main attractions. A bus stop is also conveniently located just a minute's walk from the hotel, providing easy access to the train station and other parts of the city. Parking is available in a private garage, which includes electric vehicle charging stations, though some guests found the parking process to be somewhat complicated.

Staff & Service
The staff consistently receives overwhelming praise for their exceptional friendliness, attentiveness, and professionalism. Guests frequently highlight their helpfulness in arranging excursions, providing valuable local tips, and ensuring a seamless experience from check-in to check-out. Many reviews commend the personalized touches, such as special arrangements for birthdays and thoughtful handwritten welcome notes. The concierge service is particularly noted for its efficiency and extensive local knowledge. While the vast majority of interactions are overwhelmingly positive, some guests reported isolated incidents of unhelpful or rude behavior from specific staff members, particularly concerning billing disputes or room cleaning issues. Overall, the team's unwavering dedication to guest satisfaction is a consistently recurring theme in reviews.

Additional Information
The hotel maintains a pet-friendly policy, welcoming guests with their furry companions and providing specific amenities to ensure their comfort. Guests should be aware of the mini-bar policy, where non-alcoholic beverages are complimentary, but alcoholic items incur charges, a distinction that has occasionally led to confusion upon checkout. While the hotel does not feature a gym or traditional swimming pool, its unique amenities and prime location by the lake offer alternative recreational opportunities. Some guests noted that certain rooms might experience obstructed views due to seasonal beach club umbrellas or ongoing construction, which was a point of disappointment for them. The hotel also offers various special packages designed for unique and memorable experiences.