Adelais Bay Hotel

This hotel is highly regarded for its attentive and friendly staff, who consistently go above and beyond to ensure a pleasant stay, making guests feel truly welcome. The delicious food, particularly the quality prepared by the chef, is another standout feature that receives frequent praise. With its inviting pool area featuring comfortable sunbeds and a relaxed atmosphere, the hotel provides an ideal setting for couples and families seeking a peaceful getaway. Its quiet location, coupled with easy access to stunning nearby beaches, makes it a great fit for relaxation seekers and budget-conscious travelers looking for good value. To enhance your experience, consider requesting a renovated room, as some older accommodations are noted, and be aware of the specific limitations of the all-inclusive package if extensive food and drink variety is a priority.

Facilities & Amenities
The hotel boasts a large and clean swimming pool area, often described as beautiful and not overly crowded, providing a relaxing environment for guests. The comfortable sunbeds, including some new four-poster options with thick mattresses, are a highlight. A pool bar offers a variety of drinks, with many guests praising the quality of the cocktails. While the air conditioning in rooms generally functions well, some guests noted it could be noisy or difficult to control, and there were observations about a lack of air conditioning in common areas like the reception. Wi-Fi is reported to work effectively throughout the property. Each room includes a good-sized fridge, and ample, easy parking is available on site. However, some guests noted the absence of in-room coffee and tea making facilities or complimentary water, though kettles can be requested from reception. The children's playground is described as basic, and the pool table is reportedly in disrepair.

Cleanliness & Room Comfort
Guests generally find the hotel and its rooms to be very clean and well-maintained, with housekeeping services typically provided daily. The comfortable beds are frequently praised for ensuring a restful night's sleep, and guests appreciate the availability of extra pillows upon request. While many rooms are described as spacious, a recurring theme is that the overall room decor and furniture can appear old and outdated, with some bathrooms particularly noted for needing renovation, exhibiting issues like mold or a dirty shower curtain. Despite this, many guests found the rooms perfectly sufficient for their needs, especially those that have been recently renovated. Common in-room amenities like soap dispensers sometimes malfunction, and a frequent complaint is the presence of only one plug socket, which can be inconvenient for charging multiple devices. Noise levels are generally low, contributing to a peaceful stay.

Dining & Food Quality
The hotel's breakfast receives positive feedback for its good variety, offering both hot and cold options, including pastries, fresh fruit, and cooked items like eggs and pancakes. However, the coffee quality at breakfast is consistently mentioned as being poor or weak, with some guests advised to purchase better coffee from the bar. While the food itself is often described as tasty and home-prepared, particularly at lunch and dinner, some guests on the all-inclusive plan found the food choices limited and repetitive, with hot dishes sometimes being cold. There were also observations of queues at the buffet and slow replenishment of plates and bowls during busy times. The chef receives high praise for the quality of the meals, with many guests highlighting the deliciousness of the dishes.

Location & Accessibility
The hotel's location is highly valued for its tranquility and convenient access to the surrounding area. It is situated in a quiet area, away from the main tourist hustle, yet remains easily accessible. Guests appreciate its close proximity to several beautiful beaches, including Green Bay, Lombardy Beach, and Fig Tree Bay, which are typically within a 5 to 10-minute walk. The hotel is also well-connected by public transport, with a bus stop located right outside, providing easy access to the Protaras strip (about a 20-minute walk or short bus ride) and Ayia Napa. Additionally, a supermarket and local tavernas are conveniently located nearby. Ample parking is available on site, making it suitable for guests with vehicles.

Staff & Service
The hotel's staff consistently receives overwhelming praise for being exceptionally friendly, polite, and helpful. Guests frequently highlight their attentiveness and willingness to go the extra mile to assist with requests, from providing beach directions to accommodating early check-ins. The reception team is noted for their welcoming demeanor and efficiency, ensuring a smooth arrival and departure process. The bartenders are often singled out for their excellent service and ability to create enjoyable experiences. While most guests report positive interactions, a few reviews mention isolated instances of perceived unhelpfulness or attitude issues from some staff members, particularly regarding specific requests or all-inclusive service. Housekeeping generally maintains a high standard of cleanliness, with rooms cleaned daily, though some guests noted occasional inconsistencies in towel changes or thoroughness.

Additional Information
Guests should be aware that the hotel has recently come under new management, which many reviews suggest has led to significant improvements in service and facilities. For those considering the all-inclusive package, it is important to note that many guests found the offerings to be quite limited, particularly concerning drink options, the availability of free ice cream, and the variety of food, leading some to feel that paying for individual items offered better value. The pool bar typically closes for all-inclusive guests by 10 PM, with no other on-site bar options available afterwards. While the hotel provides a shower room for guests departing later in the day, it must be booked in advance. A deposit is required to use the in-room safe. The pool area often features loud dance music throughout the day, which may not appeal to all guests seeking a quieter atmosphere. The hotel also has signs discouraging guests from feeding the local cats.