Grand Excelsior Hotel Bur Dubai

Kuwait Street 15468121545DubaiUnited Arab Emirates
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About Grand Excelsior Hotel Bur Dubai

With its dramatic multi-storey lobby and gold and royal blue décor, Grand Excelsior Hotel Bur Dubai is a grand property offering elegant accommodation and a wide choice of dining and drinking.

The rooms have classical décor and furniture, but feature modern conveniences such as flat-screen TVs, in-room safes and jetted baths.

The lovely rooftop pool and terrace is the star amenity, but the hotel also features a comprehensive gym, sauna and full-service spa for those in search of a bit of pampering.

Docklands Restaurant is open 24 hours a day and provides an international buffet. The Dhow Café is a more casual venue offering hot and cold beverages and sandwiches. Zephyr is the stylish in-house bar popular with locals and hotel guests alike.

Grand Excelsior Hotel Bur Dubai is in the older part of Dubai and there are a number of traditional market areas nearby. The city’s famous Gold Souk, perhaps the most spectacular gold jewellery market in the world, is a 10-minute drive away.


Kuwait Street 15468, 121545, Dubai, United Arab Emirates
Telephone: +971(4)3599992 | Fax: +971(4)3599252 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Very spacious rooms

Guests commented that they found their rooms to be particularly spacious. They felt that there was more than enough room for all occupants to stretch out a bit and relax without getting in each others' way

Convenient location for the metro

Guests like the location of the hotel in general, but especially because it was within reasonable walking distance of two metro stations. They explained that these stations were on two different metro lines, and made much of the city easily accessible.

Friendly and welcoming staff

The staff here were reported as having a very friendly attitude. This seems to have made guests feel very welcome when staying here.

Negative Reviews

Breakfast could be improved

Guests weren’t very impressed with the breakfast offered at the hotel, saying it lacked variety. It was not typically included in the room rate and guests who added it found it to be poor value for money.

Public areas are crowded and noisy

Guests commented that the public areas of the hotel, such as its lobby, seemed to be crowded at all times. They didn’t believe all the people could be hotel guests or headed to one of its restaurants, so speculated the hotel was used as a meeting point in the area. In any event, it was said to be too crowded.

Swimming was difficult

The hotel has a rooftop pool that guests actually found difficult to use. It was said to have no shade and quite limited opening hours, typically mostly in the daytime. Guests found that the weather was simply too hot to use it or most of the time it was open. They would have liked it to be open until later in the evening.

Rating Overview

Rating trivago Rating Index based on 548 reviews across the web
7.3 /10
  • Other Sources
    7.4 /10
7.3 out of 10 based on 548 reviews