Palm Royale Cairns

7-11 Chester Court4870CairnsAustralia
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About Palm Royale Cairns

An oasis of calm and tropical beauty in the middle of the city, Palm Royale Cairns is a luxury hotel that features two outdoor pools and landscaped gardens.

Every room at this hotel has a balcony that overlooks the pool or garden while inside there are many home comforts. These include a TV, fridge, air-conditioning, an iron, hair dryer, and tea/coffee making facilities. Guests’ valuables can be stored in the in-room safe.

Alongside the pools, guests will find a spa while further amenities include tour/ticket assistance, guest laundry, and free parking. Complimentary internet access is available in the lobby.

A buffet breakfast is available in the hotel café while there are menus available for local restaurants that deliver to the resort.

Palm Royale Cairns is a four-minute walk from Raintrees Shopping Centre and a three-minute drive from Cazaly's Stadium. Cannon Park Racecourse is seven minutes by taxi.

Contact

7-11 Chester Court, 4870, Cairns, Australia
Telephone: +61 740326400 | Fax: +61 740322800 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Free WiFi in lobby
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Friendly staff

The staff at the front desk and throughout the hotel do a great job and make you feel welcome. They are so friendly and have some very useful information on the local area. This is essential as there’s not much to do nearby so you really need those local tips.

Rooms kept clean

The housekeeping staff do their best to keep this place clean, and it’s the rooms that they focus all their efforts on. Guests have said that they were pleased with the cleanliness of the place and that they had no cause for complaint.

Lovely pool

The pools are in great condition and very clean at this hotel. It’s great for kids to be able to play in the water while the grownups relax in the spa. There’s even sand to play in by the beach-themed pool.

Negative Reviews

Terrible location

Unless you are driving, you could find yourself stuck at this hotel for the duration of your stay. It’s miles from the city centre, and the shuttle service isn’t great. There’s nothing really around the area except the stadium and a shopping centre.

Very poorly maintained

This hotel has seen much better days. It’s nothing like the photos and guests are very disappointed when they arrive. They found the place in a state of disrepair and felt that it was very shabby in places. The rooms are also very dated.

Not enough parking

The secure parking is quite small, so you may end up parking on the street. This isn’t a great area and guests aren’t too happy about leaving their cars on the street overnight. They really need to look into expanding the carpark.

Rating Overview

Rating trivago Rating Index based on 1396 reviews across the web
7.5 /10
  • ebookers.com
    7.3 /10
  • Other Sources
    7.3 /10
7.5 out of 10 based on 1396 reviews