Shangri La Bengaluru

56, Palace Road560052BengaluruIndia
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About Shangri La Bengaluru

Conveniently situated in the heart of the city, the sleek Shangri La Bengaluru boasts multiple award-winning restaurants, an outdoor pool with a spacious sun deck, a full-service spa and wellness centre, and a state-of-the-art gym.

Offering panoramic city views, the upscale rooms have luxury bathrooms with free signature toiletries, bathtubs, and walk-in rain showers. Large flat-screen TVs, tea/coffee-making facilities, well-stocked minibars, and safes are standard. Upgraded rooms add separate living areas and access to the Club Lounge.

Along with a 24-hour business centre, Shangri La Bengaluru features conference and banquet halls, a gift shop, and a 24-hour concierge. Wi-Fi access and private parking are offered for free.

Eight dining and drinking outlets are available on site. Shang Palace serves Cantonese and Schezwan specialities, while Saffron serves traditional Indian dishes. Hype, the open-air sky-high bar, offers innovative cocktails coupled with sweeping city views.

The National Gallery of Modern Art is just a three-minute walk from the hotel. Bangalore Palace is less than two kilometres away.

Contact

56, Palace Road, 560052, Bengaluru, India
Telephone: +91(80)45126100 | Fax: +91(80)45126199 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Luxurious rooms with panoramic city views

Reviewers rave about the luxurious and lavish accommodations of this hotel. The rooms are spacious, well-designed, and clean—offering the utmost comfort for an opulent stay. Guests also love the panoramic views of Bangalore from the glass windows of the rooms, especially at night.

Outstanding dining options

Guests appreciate that there are multiple restaurants and cafes in this hotel, which cater the different palates of visitors. The breakfast spreads are wide and have delectable selections, including vegetarian foods. Travellers also praise the rooftop sky bar that offers extensive beverages plus panoramic views. Overall, this hotel is excellent for fine dining and top-class drinking.

Lots of recreational facilities and amenities

There are lots of recreational facilities and relaxing amenities are available on site, which the guests highly appreciate. They like the modern gym, sauna, swimming pools, Jacuzzis, and club lounges—all of these are well-maintained and properly staffed. Guests have lots of things to enjoy during their stay here.

Negative Reviews

Slow response time

The response time of staff is reported to be problematic. Guests have to follow up numerous times with the front desk before their concerns and requests are attended to. For a five-star hotel like this, they expected prompt service and more efficient personnel.

Issues with the airport shuttle service

The hotel advertises airport shuttle among their services, but guests find it to be disappointing. Those who have availed of the service experience late and overpriced shuttles. They also claim that the shuttle car is not luxurious. To make matters worse, travellers note in their reviews that there are instances when nobody picked them up at the airport.

Rating Overview

Rating trivago Rating Index based on 316 reviews across the web
9.2 /10
  • ebookers.com
    10 /10
9.2 out of 10 based on 316 reviews