Hotel Utkarsh Vilas

Fatehabad Road282001AgraIndia
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About Hotel Utkarsh Vilas

Hotel Utkarsh Vilas offers luxury accommodation with a range of rooms and suites plus an on-site swimming pool for guests to enjoy.

All accommodation is air-conditioned and is furnished in a modern yet traditional manner, combining colourful Indian patterns with contemporary furnishings and facilities such as flat-screen TVs. Minibars, wardrobes and telephones also feature.

There is a spa with sauna, Jacuzzi and steam room on-site, plus a fitness centre. The 24-hour reception can assist with travel and tour bookings plus luggage storage and currency exchange. Free Wi-Fi is also included.

The in-house buffet restaurant offers a mix of Indian and International cuisine, plus is open for breakfast, lunch and dinner services. There is also a 24-hour coffee shop overlooking the pool.

The Taj Mahal is located just under three kilometres from the Hotel Utkarsh Vilas, whilst Agra Fort is around four kilometres away. TDI Mall is just 500 metres away from this hotel.

Contact

Fatehabad Road, 282001, Agra, India
Telephone: +91(941)4023378 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Car park
  • Concierge
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Central location

The location of this hotel is often mentioned as a plus-point in reviews. Guests suggest that it is in a central position and that the Taj Mahal can be accessed reasonably easily from the hotel’s location.

Clean rooms with air-conditioning

Most reviews find that the rooms of this hotel are kept in a clean condition and have good air-conditioning facilities. These are factors which are felt to help create a comfortable atmosphere in the rooms as guests appreciate arriving to a clean and comfortable environment.

Negative Reviews

Poor customer service

Reviewers tend to find that the staff of this hotel provide poor customer service. Guests frequently mention occasions where staff have been slow and unresponsive, plus are said to lack the basic skills required for the job.

No Wi-Fi in rooms

Although this property offers complimentary Wi-Fi, guests point out that the signal does not reach the rooms of the hotel. Guests can only utilise the service in the lobby area, which they typically find very inconvenient.

Poor maintenance

This hotel receives a great deal of criticism regarding the general upkeep and maintenance of the rooms and property in general. Guests feel that there are many small issues with the rooms and bathrooms which could easily be fixed, plus there is much criticism given to the condition of the on-site lift.

Rating Overview

Rating trivago Rating Index based on 167 reviews across the web
7.2 /10
  • Expedia
    10 /10
  • Zoover
    6.0 /10
  • Other Sources
    7.3 /10
7.2 out of 10 based on 167 reviews